License not uninstall

license
transfer

#1

Hi,

We already have a single use licence we would like to put for the same user on a laptop but it’s been installed already on a second computer but the hardrive is out of order. How can we get the transfer if we can’t install it ?
If not, we would like to buy a 2014 version as we are still running that computer on XP but the only option we have is to buy the 2017.

Cheers.


#2

contact support for re-enabling the license.


#3

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