License not uninstall




We already have a single use licence we would like to put for the same user on a laptop but it’s been installed already on a second computer but the hardrive is out of order. How can we get the transfer if we can’t install it ?
If not, we would like to buy a 2014 version as we are still running that computer on XP but the only option we have is to buy the 2017.



contact support for re-enabling the license.


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