Layout Crashing 'external component has thrown an exception'

sketchup
bug
components

#1

We created a Layout file recently, using Sketchup Pro 2018. Worked fine yetserday, tried to open today (we use a google drive server) and cannot open it - error message reads ‘external component has thrown an exception’. Cant open the backup file either. Have lost a lot of work unless someone knows how to help!!!


#2

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