# Layout closes unexpectedly

**URL:** <https://forums.sketchup.com/t/layout-closes-unexpectedly/281335>\
**Category:** LayOut\
**Tags:** layout\
**Created:** [July 12, 2024, 10:31am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335 "2024-07-12T10:31:12Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 10:31am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/1 "2024-07-12T10:31:12Z")

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Hello,

Layout keeps shutting down today. Most of the time there is no bugsplat. The last time I got the Crash # 16150.

The file isn’t large and I have max 4 viewports open at a time on each page. I have tried switching between vector and raster for the view ports but it still closes unexpectedly.

My immediate guess would be the PC/graphics card but I am no expert.

thanks

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**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 10:53am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/2 "2024-07-12T10:53:41Z")

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[crash 12-07-24.pdf](https://forums.sketchup.com/uploads/short-url/d9ScwXZIsf2IYZgaZ8KGBeJV4vC.pdf) (36.9 KB)

this just happened. Layout crashed while changing from Raster to Vector then Sketchup crashed. I cannot use these files for more than a few minutes

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [July 12, 2024, 11:01am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/3 "2024-07-12T11:01:05Z")

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Might be worth reading about that message. [A Google search turned up this](https://www.google.com/search?q=breakpoint+has+been+reasched&rlz=1C1GIWA_enUS651US651&oq=breakpoint+has+been+reasched&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQABgNGIAEMgkIAhAAGA0YgAQyCQgDEAAYDRiABDIJCAQQABgNGIAEMggIBRAAGBYYHjIKCAYQABgPGBYYHjIICAcQABgWGB4yCAgIEAAYFhgeMggICRAAGBYYHtIBCDgzNDlqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8).

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 11:23am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/4 "2024-07-12T11:23:23Z")

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Thank you DaveR, I have had a look at the link but nothing jumps out as the reason for my troubles today.

In the meantime I noticed one single viewport was a problem with Layout crashing only when I switched between vector and raster on that viewport. I deleted it and am tentatively trying to continue working.

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [July 12, 2024, 11:25am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/5 "2024-07-12T11:25:05Z")

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Interesting. I wonder what the deal is with that viewport and how it would take both LO and SU down. Well, maybe it’s sorted now for you.

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 11:26am UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/6 "2024-07-12T11:26:06Z")

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Fingers crossed

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 12:06pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/7 "2024-07-12T12:06:53Z")

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Well that didn’t last long. Neither SU or LO will stay up for more than one mouse click on these files. I am going to have to start a fresh to try to get some work done today. Very frustrating. 😦

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [July 12, 2024, 12:07pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/8 "2024-07-12T12:07:48Z")

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Share the LO file with us so we can try it on a different machine to see if we get the same result or not.

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 12:20pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/9 "2024-07-12T12:20:51Z")

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File is too big to upload so here’s a wetransfer link:

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [July 12, 2024, 12:24pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/10 "2024-07-12T12:24:23Z")

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I’ve got the file but since it contains client info you might want to remove it from We Transfer now.

Which viewport did you think was the culprit?

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 12:26pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/11 "2024-07-12T12:26:07Z")

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thanks, link removed.

Page 03 RHS View

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [July 12, 2024, 12:40pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/12 "2024-07-12T12:40:08Z")

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Hmmm … I got a silent crash of LayOut as well as SketchUp after opening your SketchUp file. Time to try to dig into the SketchUp model a bit. I do notice a couple of things already that aren’t good. A key one is that you have no scenes and you’re using the Last saved SketchUp view in LayOut for all of the viewports. This is definitely not a wise thing to do unless this is a one-off document you’ll never need to go back to. You really should be creating scenes for the different views of your model.

In the SketchUp model I found some incorrect tag usage.  
 ![Screenshot - 7_12_2024 , 7_33_29 AM](https://global.discourse-cdn.com/sketchup/original/3X/7/0/70c9978361d90bc75dac121124cb297a96bce566.png)  
And some unused stuff to purge.  
 ![Screenshot - 7_12_2024 , 7_33_49 AM](https://global.discourse-cdn.com/sketchup/original/3X/a/9/a92777bdbae1c852c5659fe5ca0350b9ab7883d4.png)

There’s a tag for “Image” in your model but that tag got purged. What was the image that had that tag?

More digging. Hang tight.

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 12:46pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/13 "2024-07-12T12:46:07Z")

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Thanks you DaveR. I have never known about scenes so I’ll def look into that. Tags are new to me also. I have to admit that I don’t know why there are incorrect tags usage.

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [July 12, 2024, 12:51pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/14 "2024-07-12T12:51:33Z")

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I wonder if it has anything to do with that image. After cleaning up the .skp file I was able to relink it to the LayOut file and both SU and LO have been behaving themselves. I’ll send you the file in a PM shortly.

As for the viewport thing, here’s an illustration of one of the problems you can have but not using scenes, and modifying the Camera in LayOut. First, your viewport as you set it up.

 ![Screenshot - 7_12_2024 , 7_42_41 AM](https://global.discourse-cdn.com/sketchup/original/3X/c/e/ce9b1ac303725a11608c6a23eb64ec9a0f324530.png)  
After the camera was reset.  
 ![Screenshot - 7_12_2024 , 7_43_06 AM](https://global.discourse-cdn.com/sketchup/original/3X/1/6/16ad72c1e10204fa99e4da604350ba742664139e.png)

> [@darren1](#):
>
> I have never known about scenes so I’ll def look into that. Tags are new to me also. I have to admit that I don’t know why there are incorrect tags usage.

You should probably take some time to go through the tutorials at [learn.sketchup.com](http://learn.sketchup.com)

Scenes are important because they establish camera positions and other properties which then become sort of fixed views of the model. This makes what you do in LayOut stable. There are other benefits, too.

As for tags, all edges and faces should be created AND REMAIN untagged. Only groups and components should be given tags. Tagging geometry (edges and faces) just leads to errors and problems.

Look for a PM in a few minutes.

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<div class="post-metadata">

**Author:** ![darren1](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@darren1](https://forums.sketchup.com/u/darren1)\
**Post date:** [July 12, 2024, 12:52pm UTC](https://forums.sketchup.com/t/layout-closes-unexpectedly/281335/15 "2024-07-12T12:52:34Z")

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Thank you DaveR
