Layout 64 bit crash since last upgrade



HI all
I have upgraded to the 64 bit pro 2017 and now impossible to start layout and style builder. They were working bedore and the previous 17 pro version.
I’m on a laptop W7 Pro with a radeon hd6870M, but I also have sketchup on another W10 computer with NVidia gtx 1070 4gb and I got the same issue since the upgrade.
I unsintall, re-install but same pb.
Style builder has the same issue and sketchup is working fine…
Layout starts, telling me that I have 6 days remaining before the end of the trial, then got the windows: layout has stopped working:
Problem signature:
Problem Event Name: APPCRASH
Application Name: LayOut.exe
Application Version: 17.2.2555.0
Application Timestamp: 589cef1b
Fault Module Name: ig75icd64.dll
Fault Module Version:
Fault Module Timestamp: 526edfc5
Exception Code: c0000005
Exception Offset: 0000000000036f98
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 2bf3
Additional Information 2: 2bf3d39ca31c1eee7019655eeb761f5d
Additional Information 3: bb82
Additional Information 4: bb82827dc7d5cf48315f3e241fbc1441


= IntelGraphics: SU/LO 2017 does require OpenGL v3.0 and therefore needs a complinat graphics card driver, in the case of an intel HD the the driver version (or higher).

Alternatively you may want use your dedicated AMD Radeon which is faster anyhow, ensure that the latest driver avalibale by the notebook maker is installed.


Yes, agree, set the Radeon to be the system default or at least the GPU for SketchUp, LayOut and Style Builder to use. This is usually done in the AMD Catalyst Control panel.

Also set the Nvidia GPU to be the system default and the GPU for SketchUp, LayOut and Style Builder via the Nvidia Control Panel.


This topic was automatically closed after 91 days. New replies are no longer allowed.