# Keyboard shortcuts are unasigned **URL:** \ **Category:** SketchUp\ **Tags:** keyboard, installation\ **Created:** [January 26, 2017, 5:46am UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970 "2017-01-26T05:46:58Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SomeoneCool](https://avatars.discourse-cdn.com/v4/letter/s/df705f/32.png) [@SomeoneCool](https://forums.sketchup.com/u/SomeoneCool)\ **Post date:** [January 26, 2017, 5:46am UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/1 "2017-01-26T05:46:58Z")
I just installed Sketchup 2017, and the keyboard shortcuts didn’t work. So I went to “window \> preference” and I saw that very few items have a keyboard shortcut assigned, and those assigned ones work. The basic tools, like “select”, and “shape” don’t have a keyboard shortcut assigned. I already pressed Reset All, and nothing changed. I know that there should be default shortcuts already assigned, because there’s a reference guide. How can I get the default shortcuts? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [January 26, 2017, 10:05am UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/2 "2017-01-26T10:05:23Z")
When you installed SketchUp, did you right click on the installer and choose Run as administrator? If not, do so now and choose the option to Repair. ---
**Author:** ![SomeoneCool](https://avatars.discourse-cdn.com/v4/letter/s/df705f/32.png) [@SomeoneCool](https://forums.sketchup.com/u/SomeoneCool)\ **Post date:** [January 26, 2017, 9:08pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/3 "2017-01-26T21:08:32Z")
Thanks for the reply! Just did that. Same results. ---
**Author:** ![TIG](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tig/32/198_2.png) [@TIG](https://forums.sketchup.com/u/TIG)\ **Post date:** [January 26, 2017, 10:44pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/4 "2017-01-26T22:44:27Z")
OK, Next step. Uninstall Sketchup 2017 completely. Now reinstall it, but this time ensure that you right-click the installer’s exe file’s icon [in Downloads ?], to get the context-menu \> “Run as administrator” Now retest… PS: In your info, describing your Graphics Card as “Awesome Builder” is NOT very helpful - what is it ?? Not ‘so cool’… ---
**Author:** ![SomeoneCool](https://avatars.discourse-cdn.com/v4/letter/s/df705f/32.png) [@SomeoneCool](https://forums.sketchup.com/u/SomeoneCool)\ **Post date:** [January 29, 2017, 8:15pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/5 "2017-01-29T20:15:41Z")
It works now. I just reinstalled it, and I did right click and press “Run as administrator”, though I’m not sure if it makes a difference to actually press “Run as administrator”, because it does run as administrator by default. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [January 29, 2017, 8:26pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/6 "2017-01-29T20:26:30Z")
> [@SomeoneCool](#): > > I’m not sure if it makes a difference to actually press “Run as administrator”, because it does run as administrator by default. Those are very different things. ---
**Author:** ![TIG](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tig/32/198_2.png) [@TIG](https://forums.sketchup.com/u/TIG)\ **Post date:** [January 29, 2017, 10:22pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/7 "2017-01-29T22:22:10Z")
If you do not start a program’s installer’s exe by using the “Run as administrator” method, it will NEVER be installed in the correct way. Even if you have admin-powers, or even if you are actually logged in as the admin, then just choosing “Run” OR double-clicking the installer’s exe’s icon, is NOT the same thing. Those methods will NOT install it in the proper way. There can be many subtle issues that result - these differ across users and depend on many other settings… But you can be assured [if that’s the appropriate word], that it will never get set up exactly as it ought to be. Just install things the approved way and save yourself a lot of grief… ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [January 30, 2017, 5:41pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/8 "2017-01-30T17:41:54Z")
> [@TIG](#): > > If you do not start a program’s installer’s exe by using the “Run as administrator” method, it will NEVER be installed in the correct way.Even if you have admin-powers, or even if you are actually logged in as the admin, then just choosing “Run” OR double-clicking the installer’s exe’s icon, is NOT the same thing.Those methods will NOT install it in the proper way. I wonder if there is a method behind the recent frequent difficulties people are having with installing SketchUp and the libraries it needs to work? A particular security package? Windows 10? I have personally never had any difficulties installing SketchUp by logging in with an administrator account and double-clicking on the installer. UAC is at the default second highest setting. Anssi ---
**Author:** ![mac7595](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mac7595/32/650_2.png) [@mac7595](https://forums.sketchup.com/u/mac7595)\ **Post date:** [February 2, 2017, 11:28pm UTC](https://forums.sketchup.com/t/keyboard-shortcuts-are-unasigned/37970/9 "2017-02-02T23:28:09Z")
1)Windows does not expose the actual elevated admin level when windows starts. So said here [http://sevenforums.com/tutorials/507-built-administrator-account-enable-disable](http://sevenforums.com/tutorials/507-built-administrator-account-enable-disable) html To do that you have use actual pass word you used at the initial install of windows. That then gives me a question about what the run as admin really does because it seems that then overrides the elevated admin level; 2) when I stalled w7 I know for sure I unblocked the down load an installed as admin. However, I have the same problem in that short cuts are missing; 3) I use make and if I remove and try to reinstall SU 2017 will I then run into the issue it will not install back to make because the eval time has basically expired?