# Keep getting message Sketchup not responding **URL:** \ **Category:** SketchUp\ **Created:** [August 12, 2015, 12:03am UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107 "2015-08-12T00:03:04Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![klm](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@klm](https://forums.sketchup.com/u/klm)\ **Post date:** [August 12, 2015, 12:03am UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107/1 "2015-08-12T00:03:04Z")
keep getting message Sketchup NOT RESPONDING –it sometimes takes 2-5 minutes of the little wheel going round and round before it is ok again. Then it starts doing it again in a few minutes? what a headache ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 12, 2015, 12:08am UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107/2 "2015-08-12T00:08:48Z")
Tell us about your model? How big is the file? Does this happen when you are trying to do something that creates a bunch of new complex geometry like perhaps a Follow Me operation? Does it happen when you are trying to run a certain plugin? Do you have large image files used as textures? Is it happening during auto-saves? If so, where is the file getting saved? So many unknowns at this point. ---
**Author:** ![Cotty](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/cotty/32/251290_2.png) [@Cotty](https://forums.sketchup.com/u/Cotty)\ **Post date:** [August 12, 2015, 6:15pm UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107/3 "2015-08-12T18:15:57Z")
> [@DaveR](#): > > Is it happening during auto-saves? If so, where is the file getting saved? My first thought too. If you’re working on a wireless network drive, try to save the file locally while working. ---
**Author:** ![klm](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@klm](https://forums.sketchup.com/u/klm)\ **Post date:** [August 12, 2015, 6:37pm UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107/4 "2015-08-12T18:37:54Z")
I do save it to hard drive and a back up many times while I’m working. It occurs out of the blue just when i do something minor like scale, add color, or rotate. It just stops and says nor responding. Doesn’t always do it but randomly. Yes I am working wireless. Sent from my Samsung GALAXY S5™, a Cricket 4G LTE smartphone ---
**Author:** ![SketchUp3D\_de](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/sketchup3d_de/32/167_2.png) [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\ **Post date:** [August 13, 2015, 12:09pm UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107/5 "2015-08-13T12:09:25Z")
> [@SketchUp 2015 Not responding when saving model](http://forums.sketchup.com/t/sketchup-2015-not-responding-when-saving-model/8413/2): > > this message is not created by SU but shown by the Windows Vista/7/8 [Desktop Window Manager](http://en.wikipedia.org/wiki/Desktop_Window_Manager) (DWM) after \* iirc \* 5 seconds if a programm is busy in doing something time consuming and therefore cannot respond to Windows events. You can check what’s going on by pressing Ctrl-Alt-Del and opening the Windows “Task Manager”, do not kill SU until saving/exporting/importing lasts aeons… wink - what operating system? - which SketchUp version? - model size (“Window \> Model Info \> Statistics”)? - hardware (CPU, GPU, RAM)? - “Window \> Preferences \> OpenGL \> Use Hardware Acceleration” on/off? ---
**Author:** ![mac7595](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mac7595/32/650_2.png) [@mac7595](https://forums.sketchup.com/u/mac7595)\ **Post date:** [August 14, 2015, 4:35pm UTC](https://forums.sketchup.com/t/keep-getting-message-sketchup-not-responding/14107/6 "2015-08-14T16:35:51Z")
Once you have the task manager open, click the resource monitor selection box at bottom. do a search for wait chain analysis and follow instructions and it will show you if a process is waiting for another to complete before it will go on with its task. That may give you a clue. Dave is probably correct. Turn auto save off or change delta time between saves.