# Issues with loading Curic Drawing tools for SU2021 **URL:** \ **Category:** Extensions\ **Tags:** error\ **Created:** [November 21, 2020, 12:36pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254 "2020-11-21T12:36:03Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Ohmy](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@Ohmy](https://forums.sketchup.com/u/Ohmy)\ **Post date:** [November 21, 2020, 12:36pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/1 "2020-11-21T12:36:03Z")
Dear all I have issues installing the Curic Drawing tools in SU21. I have checked with the developer (that has responded very quickly and service minded 🙂 ) that I have the link to the SU21 extension files and not the older ones. Does anybody have the knowledge to translate the message below that I get when I start up SU21? I have activated my license in SU21. Thank you Error: #\ C:/Program Files/SketchUp/SketchUp 2021/Tools/RubyStdLib/rubygems/core\_ext/kernel\_require.rb:92:in `require' C:/Program Files/SketchUp/SketchUp 2021/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in `require’ c:/users/jakob/appdata/roaming/sketchup/sketchup 2021/sketchup/plugins/curic\_dio2/loader.rbe:94:in `' c:/users/jakob/appdata/roaming/sketchup/sketchup 2021/sketchup/plugins/curic_dio2/loader.rbe:49:in `module:CURIC’ c:/users/jakob/appdata/roaming/sketchup/sketchup 2021/sketchup/plugins/curic\_dio2/loader.rbe:42:in `
' C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `eval’ C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `require' C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `load’ C:/Users/jakob/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/curic\_dio2.rb:23:in `register_extension' C:/Users/jakob/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/curic_dio2.rb:23:in `module:DIO2’ C:/Users/jakob/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/curic\_dio2.rb:5:in `' C:/Users/jakob/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/curic_dio2.rb:3:in `\’ Error: #\ C:/Program Files/SketchUp/SketchUp 2021/Tools/RubyStdLib/rubygems/core\_ext/kernel\_require.rb:92:in `require' C:/Program Files/SketchUp/SketchUp 2021/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in `require’ c:/users/jakob/appdata/roaming/sketchup/sketchup 2021/sketchup/plugins/curic\_stretch/loader.rbe:43:in `' c:/users/jakob/appdata/roaming/sketchup/sketchup 2021/sketchup/plugins/curic_stretch/loader.rbe:9:in `module:CURIC’ c:/users/jakob/appdata/roaming/sketchup/sketchup 2021/sketchup/plugins/curic\_stretch/loader.rbe:2:in `
' C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `eval’ C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `require' C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `load’ C:/Users/jakob/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/curic\_stretch.rb:22:in `register\_extension’ C:/Users/jakob/AppData/Roaming/SketchUp/SketchUp ---
**Author:** ![djoseph](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/djoseph/32/84315_2.png) [@djoseph](https://forums.sketchup.com/u/djoseph)\ **Post date:** [November 21, 2020, 1:21pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/2 "2020-11-21T13:21:25Z")
Hi, not really a reply to your personal problem but a reply to everyone who have problems with @curic4su extensions and SU21 curic send an email ## Curic Now Supports SketchUp 2021! - _To download new installs, please reopen the mail receipt containing your license key or login into [gumroad.com](https://gumroad.com/) by your email address._ - _Don’t copy the Curic plugins from an older SketchUp version_ - _Always install the plugin from rbz file inside Extension Manager_ - _Uninstall old plugin’s version before installing new versions in SketchUp_ ---
**Author:** ![Ohmy](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@Ohmy](https://forums.sketchup.com/u/Ohmy)\ **Post date:** [November 21, 2020, 3:14pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/3 "2020-11-21T15:14:37Z")
The developer has quickly resolve the issues. Thank you for a quick and efficient effort. ---
**Author:** ![timeless.momentsbv](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/timeless.momentsbv/32/80825_2.png) [@timeless.momentsbv](https://forums.sketchup.com/u/timeless.momentsbv)\ **Post date:** [November 30, 2020, 7:52am UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/4 "2020-11-30T07:52:35Z")
and if i don’t have that mail any more… ---
**Author:** ![PaulMcAlenan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paulmcalenan/32/211206_2.png) [@PaulMcAlenan](https://forums.sketchup.com/u/PaulMcAlenan)\ **Post date:** [November 30, 2020, 8:26am UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/5 "2020-11-30T08:26:30Z")
contact the developer and ask if they can sort you out ---
**Author:** ![timeless.momentsbv](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/timeless.momentsbv/32/80825_2.png) [@timeless.momentsbv](https://forums.sketchup.com/u/timeless.momentsbv)\ **Post date:** [December 2, 2020, 7:52pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/6 "2020-12-02T19:52:27Z")
Well the strange thing is that the Studio Version (I have up and running in SU20) doesn’t show up under the library of bought goods in my GUMROAD user page. So no possibility to download it back again. Or do I miss something? ---
**Author:** ![RLGL](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rlgl/32/44295_2.png) [@RLGL](https://forums.sketchup.com/u/RLGL)\ **Post date:** [December 2, 2020, 8:00pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/7 "2020-12-02T20:00:40Z")
I received an email about the updated version with a download link. Check your junk folder. ---
**Author:** ![timeless.momentsbv](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/timeless.momentsbv/32/80825_2.png) [@timeless.momentsbv](https://forums.sketchup.com/u/timeless.momentsbv)\ **Post date:** [December 2, 2020, 8:14pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/8 "2020-12-02T20:14:42Z")
A lot of SPAM these days. So this folder is cleaned out on frequent base. I guess I’m toasted if that would be the case. But I’m confident since I’ve bought the Studio Version that @curic4su will find a way to get back my license working into SU21 soon! ---
**Author:** ![ricbower](https://avatars.discourse-cdn.com/v4/letter/r/22d042/32.png) [@ricbower](https://forums.sketchup.com/u/ricbower)\ **Post date:** [February 7, 2022, 2:58pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/9 "2022-02-07T14:58:37Z")
Hi I have just bought Curic Stretch but am having problems getting it to work in SU21-- the toolbar does not appear once I have loaded it-- I downloaded it from Gumroad today Thanks Ric ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [February 7, 2022, 3:03pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/10 "2022-02-07T15:03:10Z")
> [@ricbower](#): > > I have just bought Curic Stretch but am having problems getting it to work in SU21- According to the Curic Stretch page on the Extension Warehouse this extension only supports up to SU2019. _Might_ be the problem. It would be nice if @curic4su would actually make contact here to help folks get things sorted with the extensions they’ve purchased from him. ---
**Author:** ![ricbower](https://avatars.discourse-cdn.com/v4/letter/r/22d042/32.png) [@ricbower](https://forums.sketchup.com/u/ricbower)\ **Post date:** [February 7, 2022, 3:04pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/11 "2022-02-07T15:04:07Z")
Aghh ok-- thank you I will request a refund-- shame-- it was a great extension ---
**Author:** ![mihai.s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mihai.s/32/202022_2.png) [@mihai.s](https://forums.sketchup.com/u/mihai.s)\ **Post date:** [February 7, 2022, 3:18pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/12 "2022-02-07T15:18:56Z")
Curic Stretch (CDT) with SketchUp 2022 ![cri-02](https://global.discourse-cdn.com/sketchup/original/3X/3/8/382ed73d265a10ad9ba487f87a395acef8717618.gif) Curic Stretch Gumroad - [Curic Stretch](https://curic.gumroad.com/l/curic_stretch) ![Capture-03](https://global.discourse-cdn.com/sketchup/original/3X/d/3/d3ca01c665e21e9bf7c98adc883966315f8af2be.png) ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [February 7, 2022, 3:24pm UTC](https://forums.sketchup.com/t/issues-with-loading-curic-drawing-tools-for-su2021/143254/13 "2022-02-07T15:24:23Z")
It would be nice if the author updated the Extension Warehouse page as well as support his paying customers.