Hi Folks,
Installed Make 2017 on a new PC. Upon launch (after choosing template) either nothing happens or i get a bugsplat that says:
“This crash is most likely caused by the presence of a buggy Microsoft DLL file (C:\Windows\System32\mfc140u.dll - version 14.0.24210) on your system.”
I don’t really know what this means but i follow the instructions to download and install “version 14.11.25325 of the Visual C++ 2017 Redistributable.” I’ve done this several times without fixing the problem. Also restarted my system and reinstalled Make several times.
From poking around on the forum here it seems the problem could be with my integrated Intel graphics. I went directly to the Intel website and downloaded the latest driver. Still doesn’t work. Do I need a graphics card?? My system is Intel i7-8700 cpu @ 3.2 GHz with 16 GB RAM. Seem like that should be enough? In any event, I ran the SketchUp Checkup application and it says I’m good to go:
“Success: System RAM requirement has been met!
Success: Operating system version requirement has been met!
Success: Graphics card OpenGL requirement has been met!
Success: Graphics card RAM requirement has been met!
Success: Graphics card Hardware Acceleration requirement has been met!
Success: Graphics card capability tests have passed.
Congratulations, your computer has met all the minimum requirements to run SketchUp 2018.”
What should I try next? I’m fine with installing a graphics card if i knew that would be my solution. Am i missing something else??
Thanks!!