Installation problems


#1

I keep getting an error on startup regarding a missing DLL file (m124u.dll) what should I do?


#2

@hazingie Which version of SketchUp are you trying to install?

Is your Windows system up to date?


#3

Windows is up to date (windows 10) and I’m trying to install make 2017. What do you think could be wrong?


#4

When you installed it, did you right click on the installer and choose Run as administrator?


#5

I did indeed


#6

What happens if you re-run the installer and choose repair?


#7

Doesn’t fix the problem; I also tried removing everything and re installing it and it didn’t work.