Installation problems


I keep getting an error on startup regarding a missing DLL file (m124u.dll) what should I do?


@hazingie Which version of SketchUp are you trying to install?

Is your Windows system up to date?


Windows is up to date (windows 10) and I’m trying to install make 2017. What do you think could be wrong?


When you installed it, did you right click on the installer and choose Run as administrator?


I did indeed


What happens if you re-run the installer and choose repair?


Doesn’t fix the problem; I also tried removing everything and re installing it and it didn’t work.