Ideas please

Well the SketchUp Hardware & Software Requirements page states that for Windows, a discrete GPU with DirectX 12 (feature level 11) support is required for the new graphics renderer.

The Quadro K2200 is supposed to meet this requirement per basic specs, however the AI says this:

  • Feature Level 11_0 refers to the specific set of hardware features a GPU supports. Since the Quadro K2200 was released before modern DirectX 12 features were standardized, its hardware only fully supports the features of DirectX 11. This means that while it can use the DirectX 12 API, it may not be able to utilize all of the newer, more advanced graphical features that require a higher feature level.

  • This distinction is crucial, especially for modern gaming or professional applications that rely on the latest DirectX 12 features for performance and visual fidelity.

Is your graphics on board or a replaceable card?