I can't use Sketchup

I would thank for assistance:
I’ve a MacBook (I installed windows on it).
When I open Sketchup at the Macbook, There is an error comment which says sent error report and SKP is closed.
And I can’t use the software.
I don’t understand the problem.

Thanks for assistance.
Revital

You have installed the Windows operating system on an Apple MacBook? That is somewhat unusual. Therefore you are trying to run SketchUp under Windows on an Apple MacBook? Interesting. Regarding the error, can you capture a screen image of the exact message and post it here?

It’s not that unusual.

The difference is the hardware, and the drivers which make the connection between hardware and the operating system (here Windows).

  • If it is an Intel CPU (x86-64), probably many components are standard components also built into other mainstream computers. Still, you need to make sure that you have the correct and very latest drivers. Since Apple did not envisage this as a major use case, driver support from Apple may not be the best. Most often when SketchUp crashes, it is due to issues with the graphics driver. You should update the graphics driver.
  • If it is an Apple ARM CPU (M1, M2 etc.), you would have to run an ARM version of Windows and SketchUp in an x86-64 emulator, or run Windows x86-64 in an emulator virtualized on top of MacOS. To my knowledge these scenerios don’t work currently.

Thanks for sending in the seven bugsplats. Where it seems to be crashing suggests that C++ libraries may need updating or repairing.

In this page, not far from the top, are download links for the C++ redistributable. Try downloading and installing the x64 one:

Thank you all for your reply, I appreciate.
pls attached the comment error.

Bonjour

Mon logiciel plante à chaque ouverture de la fenêtre matière. J’ai un bug splash avec le code erreur X86-64 - Crash #206208 .
J’ai désinstalle et réinstaller Sketchup 2023, rien à faire ça plante tout le temps.

Merci de votre aide

There are many other topics related to your problem. (Sonoma versus material window is a known issue and they are working on it.)

Great news Mac people! The crash has been fixed by the latest MacOS Sonoma 14.4!

When the OS update was released, I immediately updated my Mac and checked the SketchUp if it will still crash. And my surprise, the app didn’t crashed. Just to be sure, I restarted SketchUp and opened the materials window and it is really working fine.

Let us know if the MacOS Sonoma 14.4 update really fixed the long awaited fix of SketchUp crashing.