# I can't install the program. HELP ME **URL:** \ **Category:** SketchUp\ **Tags:** install\ **Created:** [September 4, 2022, 2:43am UTC](https://forums.sketchup.com/t/i-cant-install-the-program-help-me/207204 "2022-09-04T02:43:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![insideyellow787](https://avatars.discourse-cdn.com/v4/letter/i/e9c0ed/32.png) [@insideyellow787](https://forums.sketchup.com/u/insideyellow787)\ **Post date:** [September 4, 2022, 2:43am UTC](https://forums.sketchup.com/t/i-cant-install-the-program-help-me/207204/1 "2022-09-04T02:43:03Z")
First of all, I am Korean. I’m using a translator now. Please understand. 2017 can be installed on my home computer, but 2022 can’t be installed. I can’t install it because this kind of picture is coming up. Does anyone know why this is happening? Help me. ![다운로드](https://global.discourse-cdn.com/sketchup/original/3X/a/5/a54f5b625187a38cabc8f0b33085ed6767b8743b.jpeg) ---
**Author:** ![TheOnlyAaron](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/theonlyaaron/32/9436_2.png) [@TheOnlyAaron](https://forums.sketchup.com/u/TheOnlyAaron)\ **Post date:** [September 4, 2022, 2:43am UTC](https://forums.sketchup.com/t/i-cant-install-the-program-help-me/207204/2 "2022-09-04T02:43:46Z")
Can you translate the message for us as well? ---
**Author:** ![mihai.s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mihai.s/32/202022_2.png) [@mihai.s](https://forums.sketchup.com/u/mihai.s)\ **Post date:** [September 4, 2022, 3:58am UTC](https://forums.sketchup.com/t/i-cant-install-the-program-help-me/207204/3 "2022-09-04T03:58:10Z")
> [@Can't Install SketchUp: SketchUpLanguage.MSI Download Error](https://forums.sketchup.com/t/cant-install-sketchup-sketchuplanguage-msi-download-error/197610/2): > > It is possible. You could try downloading and installing the “Offline” installer from This is a larger file than the “online” version as it contains all the language packs. ---
**Author:** ![Elmtec-Adam](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/elmtec-adam/32/120483_2.png) [@Elmtec-Adam](https://forums.sketchup.com/u/Elmtec-Adam)\ **Post date:** [September 4, 2022, 1:13pm UTC](https://forums.sketchup.com/t/i-cant-install-the-program-help-me/207204/4 "2022-09-04T13:13:59Z")
Here is the link to the multi-language offline installer > **[Offline Download | SketchUp](https://www.sketchup.com/offline-download)** I wonder if that is a bug - that looks to be linking to some kind of staging site that doesn’t exist ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [March 6, 2023, 9:14pm UTC](https://forums.sketchup.com/t/i-cant-install-the-program-help-me/207204/5 "2023-03-06T21:14:25Z")
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