I cannot buy SketchUp Pro version. Free trial expired, get a pro version, Trimble opens and keep charging doing nothing

I can not buy sketchUp pro version. Free trial expired, get a pro version, Trimble opens and keep charging but nothing goes ahead.

This indicates that you installed the Pro version earlier on. Uninstall the Pro version first before moving on.
Now you can either continue with the SketchUp Free online version or install SketchUp Make 2017 that is still available to model with for non commercial purposes.

Your previously modeled and saved model(s) can be loaded into the online version (SketchUp Free which handels latest version files and then downloaded to your compoter again as SketchUp version 2017 files.
To continue working in SketchUp Make 2017.

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