How to start Sketchup make?

You’re the OP, Original Poster. that remark was made to @mac7595 because he suggested that you go to the Task Manager which, as I wrote, is a Windows thing but you are using Mac. He removed his post after I made mine.

As @TheOnlyAaron mentioned, take a screenshot and drag it in the forum editor:

How to take a screenshot on your Mac
You can capture your entire screen. The screenshot is automatically saved to your desktop.

How to take a screenshot of your entire screen:

  • Press Shift-Command (⌘)-3.
  • Find the screenshot as a .png file on your desktop.
  • drag the .png in the editor of the forum

I have used make for some time and the current drawing is ready to edit. I find I can’t open ‘Make’ anymore. The first time tis happened last year

Hi @lewiswatteau,

Your mac should have no problem running SketchUp Make, but I’m not quite sure where you were downloading from. With the Mac version there has never been a 32 vs 64 bit version (in fact, that is not longer an option for Windows, any more!).

I woudl suggest getting rid of whatever you have installed and downloading the Mac installer from THIS PAGE.

Make sure to download the MAKE version of SKetchUp from the MAC OS column:

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I have had it with Sketchup Make. Please can somebody tell me how to uninstall ALL OF SKETCHUP MAKE and I will forget the whole product forever and go back to a drawing board. At least that works. I have spent far too much time on a useless problem

@lewiswatteau
Please reread the preceding posts in detail…

@TheOnlyAaron gave a link to the v2017 Make MacOS download.
Please get it and [re]install it.
If you are prompted for a license etc it is NOT Make - it’s actually a Pro [Trial] version !
If you have that installed then uninstall it, before retrying a Make installation.

We must assume you know how to install a MAC app ?

Literally thousands of users manage to do this every week, so somewhere something is going wrong in your case.

Everyone is trying to help you.
But if you don’t give us clear and full details of what you are trying to do we can’t be 100% effective…

Perhaps a blow-by-blow description would help us help you ?

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I have downloaded 2017 Make. But I can only access the tutorials and can’t find a way to get the software to open so it can be used ??

download is only step one…

did you instal it?

john

When the programme reaches the screen asking for a template selection I notice that is also asks for programme serial number. Does this indicate that it is not MAKE but pro? It says the user is ‘make’ but it is asking for details on PRO. Would this indicate that the original installation that worked was Pro and worked for 30 days. Now it won’t open for that reason ?
If I look on “Launchpad” the sketchup icons are not removable. Is this why I can’t uninstall Sketchup so when I download Make it won’t open as Pro is still in the programme file ?

Please, please, please! Post a screenshot of your screen! We CAN help you, but it will be so much easier if you will just show us what you are seeing…

Thank you

I would gladly comply but I don’t know how !! Sorry

I have downloaded Make and can get to the template page on Make. I can open the tutorials but there is no Start using Make button. If I enlarge the screen or move the tool bar to one side there is no Start button. On “Launchpad” (MacBook pro) there is icons for sketchup that can’t be uninstalled. They just might be for PRO I can’t tell.

The software worked well and I have lost all my work. I had the screen changed and also two logic boards, So apple are not without faults, maybe this is another one ?

More and more confusion from your descriptions.

Many people who don’t know how to make screen shots post real photos of their computer screens, that would help.

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Lewis, on Mac, hold down command-control-shift-4. Draw a box around what you want to capture. The image is now on your pasteboard.

Come back to this forum thread, reply, and paste in that image (command-v).

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Barry http://forums.sketchup.com/u/barry SketchUp Team Member
September 14

Lewis, on Mac, hold down command-control-shift-4. Draw a box around what
you want to capture. The image is now on your pasteboard.

Come back to this forum thread, reply, and paste in that image (command-v).

Visit Topic
http://forums.sketchup.com/t/how-to-start-sketchup-make/29326/35 or
reply to this

Spectator
email to respond.


In Reply To
lewiswatteau http://forums.sketchup.com/u/lewiswatteau
September 14
I would gladly comply but I don’t know how !! Sorry I have downloaded Make
and can get to the template page on Make. I can open the tutorials but
there is no Start using Make button. If I enlarge the screen or move the
tool bar to one side there is no Start button. On “Launchpad” (MacBook pro)
the…

Visit Topic
http://forums.sketchup.com/t/how-to-start-sketchup-make/29326/35 or
reply to this email to respond.

To unsubscribe from these emails, click here
http://forums.sketchup.com/email/unsubscribe/c1d522ae2df3678eace21cab01b3e30676ea70e246392aa9cbe98eaa10b976d2
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Lewis: first, let’s learn to take a screen shot on Mac. It’ll be a great skill for you to learn.

  1. Open Preview.app
  2. Hold down these four keys at the same time: Command, Control, Shift, 4

If your cursor doesn’t turn into crosshairs with numbers next to it for your X and Y position on the screen, stop and figure out why by reading Take a screenshot on your Mac - Apple Support

  1. Now in Preview.app, click File->New from Clipboard or type Command-N.

Do you get a window with your screen shot?

sometimes don’t work properly on Mac.

@lewiswatteau

Screen shot on Mac with these keys puts a .png on your Desktop :

MikeWayzovski http://forums.sketchup.com/u/mikewayzovski Member
September 14

Barry: My current problems are many on this subject. I have the problem
whereby Make can’t be opened. I have tried for days to find out why it has
no start make button. Forum is a nightmare for somebody like me who has
limited knowledge of the forum. There are many people giving advice but in
most cases I can’t comply. I can’t answer any of them. A screen shot will
not show the lack of start using make button. I have tried everything
without success including the destruction of most of my pictures and vital
documents. I have builder here tomorrow but the week of work to instruct
them is lost. When I get the template page on make it asked for licence
which is not applicable to make. If Iclick on it it then asks serial number
and authorisation. This is not possible so we fail yet again it suggest
copy and paste licence but there is no licence to copy and paste. I have
tried to uninstall sketchup make but it won’t let me.

when

@lewiswatteau

Please read this carefully.
If you don’t understand something please ask.

What I am about to describe is a series of events which might have happened to you.
Or at least some of them…

The next paragraphs apply to both MAC and PC users.

If you download a Pro version of SketchUp and you don’t license it immediately, then it installs with a time limited ‘trial’ version, which expires after a month.
Thereafter you cannot use it unless you enter license details.
Unlike some older versions Pro does not auto-downgrade to Make when its time limited trial expires.

You can uninstall it.

If you download a Make version of SketchUp it initially installs with a trial version of Pro which expires after a month.
At that point you should be prompted to license it to continue using those Pro features, or choose to continue with Make.

After that you have Make to use - under the terms of the ‘non-commercial’ hobbyist license.

You can have various versions of SketchUp installed on the same computer - e.g. v2016 and v2017.
However, you can’t have both Make and Pro installed for the same version - e.g. v2017 - you can have just one or the other.

So if you have, perhaps inadvertently, installed the version that is Pro, and it’s now expired you must uninstall it, before you can install the same version of Make.
Installing Make over Pro will not remove all Pro prior knowledge on your computer and result in a mess.

The un-installation and reinstallation process is straightforward.
It differs between PC and MAC.

In your case, perhaps a MAC guru. like @DaveR. can do a step-by-step explanation of uninstalling your expired SketchUp Pro set up and redoing it for Make.
The uninstallation and subsequent reinstallation of another kind of SketchUp, of the same version - e.g. v2017 - Pro >>> Make - should not adversely affect your related files or plugins etc, always assuming that you have used the correct folders when installing these.

I think that you are getting yourself in a state unnecessarily.
A deep breath and some logical work should fix this for you - probably far quicker than your unfounded fears suggest…

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Why wouldn’t it? A screenshot would show where you expect to see the button. Maybe your screen is too small to fit the splash screen. Maybe there is a button that is disabled because you haven’t selected a template. A screenshot would tell that.