# How to remove the 2 grey large lines on my screen? **URL:** \ **Category:** SketchUp\ **Created:** [March 2, 2015, 1:52pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791 "2015-03-02T13:52:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 2, 2015, 1:52pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/1 "2015-03-02T13:52:38Z")
Hi I don’t know how and when, but I have 2 grey large lines on the right and on the left of my screen which avoid me to seen my screen correctly. Not blocking but just annoying. thanks for your help ! Murielle ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [March 2, 2015, 1:58pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/2 "2015-03-02T13:58:00Z")
Are you using the advanced camera tools? Those look like the bars one gets when the ACT aspect ratio is set differently than the viewport. If that’s the case, see this page: > **[Showing or Hiding ACT Camera Geometry | SketchUp Help](https://help.sketchup.com/en/sketchup/showing-or-hiding-act-camera-geometry)** > > When you add an ACT camera to your SketchUp model, SketchUp inserts a camera model with built in frustrums, safe zones, and aspect ratio masking bars. In the following sections, you find out to show or hide each element of the camera geometry. ---
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 2, 2015, 2:00pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/3 "2015-03-02T14:00:27Z")
Hi Unfortunately i dont have the pro version so all the ACT are not available. It should be something else… many thanks however ! ---
**Author:** ![thomthom](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/thomthom/32/12606_2.png) [@thomthom](https://forums.sketchup.com/u/thomthom)\ **Post date:** [March 2, 2015, 2:03pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/4 "2015-03-02T14:03:55Z")
You can use my V-Ray Tools extension to reset the aspect ratio: [http://extensions.sketchup.com/en/content/v-ray-tools²](http://extensions.sketchup.com/en/content/v-ray-tools%C2%B2) (You don’t need V-Ray for the extension to work.) ---
**Author:** ![Geo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/geo/32/82_2.png) [@Geo](https://forums.sketchup.com/u/Geo)\ **Post date:** [March 2, 2015, 2:14pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/5 "2015-03-02T14:14:31Z")
@thomthom Does this snippet still work? ``` Sketchup.active_model.active_view.camera.aspect_ratio=0.0 ``` ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [March 2, 2015, 2:18pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/6 "2015-03-02T14:18:11Z")
Yes, Geo, that still works. So the question for Muriel is what other plugins do you have that might have set the aspect ratio? ---
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 2, 2015, 2:30pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/7 "2015-03-02T14:30:49Z")
Only Podium V2 but i dont use it so far… Need to learn it. ---
**Author:** ![john\_drivenupthewall](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@john\_drivenupthewall](https://forums.sketchup.com/u/john_drivenupthewall)\ **Post date:** [March 2, 2015, 2:31pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/8 "2015-03-02T14:31:42Z")
> [@slbaumgartner](#): > > …plugins do you have that might have set the aspect ratio? I always thought they were in the ‘skp’, so you can share them… did you create the skp, or download it? john ---
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 2, 2015, 2:50pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/9 "2015-03-02T14:50:05Z")
if questions is to me : i have create everything in this sketchup screen ---
**Author:** ![john\_drivenupthewall](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@john\_drivenupthewall](https://forums.sketchup.com/u/john_drivenupthewall)\ **Post date:** [March 2, 2015, 3:02pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/10 "2015-03-02T15:02:58Z")
@muriellel [quote=“muriellel, post:9, topic:7791”] if questions is to me [/quote] sorry that bit was for you… are you seeing this in all new drawings? if so, what Template are you using? if you use the code snippet, do they reappear after a ‘SU’ restart? john ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [March 2, 2015, 4:25pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/11 "2015-03-02T16:25:46Z")
@muriellel Meaning no insult, do you know how to run the code snippet Geo supplied? If so, let us know whether it fixes the effect, as that confirms the technical side of what is happening. Then we can help to find out how you got things set this way. John may be right - it may be saved in the template you used. ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [March 2, 2015, 5:09pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/12 "2015-03-02T17:09:39Z")
@muriellel I’m wondering…I think Podium by default sets the image size as 640x480. Your screen appears to have a much wider aspect ratio than that. Could this be Podium’s way of telling you what part of the view it will render? (I am not a Podium user, so I’m guessing…) ---
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 3, 2015, 4:54pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/13 "2015-03-03T16:54:16Z")
Hi Does it work for skecthup make 2015 ? because i tried to install but nothing is happening Murielle ---
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 3, 2015, 4:56pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/14 "2015-03-03T16:56:40Z")
it seems installed… But then, I dont see it in the “Extensions” menu - see screenshots ---
**Author:** ![john\_drivenupthewall](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@john\_drivenupthewall](https://forums.sketchup.com/u/john_drivenupthewall)\ **Post date:** [March 3, 2015, 5:36pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/15 "2015-03-03T17:36:33Z")
> [@muriellel](#): > > Does it work for skecthup make 2015 ? because i tried to install but nothing is happening yes, but it does need TT’s Library as well, did you instal it? if so it lives View » Toolbars » V-Ray Tools² Plugins » V-Ray Tools² Face with Material » V-Ray Tools² john ---
**Author:** ![muriellel](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/muriellel/32/4467_2.png) [@muriellel](https://forums.sketchup.com/u/muriellel)\ **Post date:** [March 3, 2015, 10:58pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/16 "2015-03-03T22:58:04Z")
Hi everyone ! Thanks to the plugin TT’s Library and the V-Ray Tools extension, my issue is now RESOLVED ! I have change the ratio settings to 0:0. MANY THANKS to the community and for your patience ! Murielle 😄 ---
**Author:** ![ogletreehomes](https://avatars.discourse-cdn.com/v4/letter/o/b487fb/32.png) [@ogletreehomes](https://forums.sketchup.com/u/ogletreehomes)\ **Post date:** [July 20, 2016, 3:13am UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/17 "2016-07-20T03:13:02Z")
I ran into this problem in Sketchup Pro 2016. Tools\>Advanced Camera Tools\>Reset Camera got rid of the gray bars. ---
**Author:** ![rlp633](https://avatars.discourse-cdn.com/v4/letter/r/bbce88/32.png) [@rlp633](https://forums.sketchup.com/u/rlp633)\ **Post date:** [May 19, 2017, 3:40am UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/18 "2017-05-19T03:40:07Z")
I just ran into this same issue with Sketchup Make 2017 (17.2.2555), and by clicking on “Resets the camera aspect ratio” button, the grey bars on my canvas disappeared immediately. The grey sidebars were present in every scene, so the reset action had to be performed repeatedly for each scene. Thank you for this post and solution! ---
**Author:** ![tonichang03](https://avatars.discourse-cdn.com/v4/letter/t/e79b87/32.png) [@tonichang03](https://forums.sketchup.com/u/tonichang03)\ **Post date:** [June 7, 2017, 10:38pm UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/19 "2017-06-07T22:38:26Z")
Easy. Just turn off the “Safe Frame” in your V-ray settings: Extensions - V-ray - Asset Editor - Settings - Render Output - Dimensions - Safe Frame. ---
**Author:** ![anwarpalliyalil](https://avatars.discourse-cdn.com/v4/letter/a/fbc32d/32.png) [@anwarpalliyalil](https://forums.sketchup.com/u/anwarpalliyalil)\ **Post date:** [December 22, 2017, 8:49am UTC](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791/20 "2017-12-22T08:49:52Z")
that is very easy MATTER. TAKE v-ray render option from Extension menu in that click Asset Editor next select Gear icon for settings and click on Render output and change the Ratio of the frame as “match view port” that grey lines will go and the frame will set. thanks… [Next page](https://forums.sketchup.com/t/how-to-remove-the-2-grey-large-lines-on-my-screen/7791.md?page=2)