# Help sketchup 2017 dimension and 2018 problem

**URL:** <https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143>\
**Category:** SketchUp\
**Created:** [April 24, 2018, 2:12am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143 "2018-04-24T02:12:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Hj\_Awang\_Abdullah](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/hj_awang_abdullah/32/49133_2.png) [@Hj\_Awang\_Abdullah](https://forums.sketchup.com/u/Hj_Awang_Abdullah)\
**Post date:** [April 24, 2018, 2:12am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/1 "2018-04-24T02:12:50Z")

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![sketchup%202017%20dimension%20problem](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2de7fb77105cd159eb66d479d608518e82d0ce1.jpg)

can anyone help to fix this?  
i already try how to fix this by doing update selected dimension in sketchup.but still like that and sketchup always crash.

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**Author:** ![Hj\_Awang\_Abdullah](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/hj_awang_abdullah/32/49133_2.png) [@Hj\_Awang\_Abdullah](https://forums.sketchup.com/u/Hj_Awang_Abdullah)\
**Post date:** [April 24, 2018, 2:22am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/2 "2018-04-24T02:22:29Z")

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and already try dimension plugin. but the dimension still like that. i really need this dimension for my project.

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**Author:** ![mics\_54](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mics_54/32/42120_2.png) [@mics\_54](https://forums.sketchup.com/u/mics_54)\
**Post date:** [April 24, 2018, 2:24am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/3 "2018-04-24T02:24:12Z")

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has it always done that? Or is this something new?

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**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\
**Post date:** [April 24, 2018, 2:25am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/4 "2018-04-24T02:25:44Z")

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Update your Graphic card driver.

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**Author:** ![Hj\_Awang\_Abdullah](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/hj_awang_abdullah/32/49133_2.png) [@Hj\_Awang\_Abdullah](https://forums.sketchup.com/u/Hj_Awang_Abdullah)\
**Post date:** [April 24, 2018, 2:45am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/5 "2018-04-24T02:45:10Z")

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ok try to update graphic card.still downloading.

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**Author:** ![Hj\_Awang\_Abdullah](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/hj_awang_abdullah/32/49133_2.png) [@Hj\_Awang\_Abdullah](https://forums.sketchup.com/u/Hj_Awang_Abdullah)\
**Post date:** [April 24, 2018, 5:21am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/6 "2018-04-24T05:21:14Z")

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![gc](https://global.discourse-cdn.com/sketchup/original/3X/0/d/0d196cf916e77ec1f2a6715b7d75314f6b9fe443.jpg)

already update my graphic card. but the dimension still the same. may be i need to change graphic card or anyways i can tune the setting of my graphic card?

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**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\
**Post date:** [April 24, 2018, 5:21pm UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/7 "2018-04-24T17:21:06Z")

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Your screenshot makes me wonder if you have your display set to 16-bit colour. Sketchup has always wanted a “full colour” setting. Problems with transparency might be pointing in the same direction.

I have had laptops switching unnecessarily to 16-bit mode when connecting to docks or external monitors.

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**Author:** ![Hj\_Awang\_Abdullah](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/hj_awang_abdullah/32/49133_2.png) [@Hj\_Awang\_Abdullah](https://forums.sketchup.com/u/Hj_Awang_Abdullah)\
**Post date:** [April 24, 2018, 11:55pm UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/8 "2018-04-24T23:55:11Z")

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Thanks Anssi, you solve my problem, my display card only 16bit and i change to 32 bit. it works !!! Awesome…

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [October 25, 2018, 7:55am UTC](https://forums.sketchup.com/t/help-sketchup-2017-dimension-and-2018-problem/67143/9 "2018-10-25T07:55:15Z")

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