Help needed: Stucked with "Temporarily locked out of the system due to repeated login failure"

[Troels]

Please help.

I am stucked with this message since yesterday:
“You have been temporarily locked out of the system due to repeated login failure. Please try after 30 minutes.”

I was about to discuss my 3D project and tried to lock in, but typed password wrong a couple of times, and now I am stucked with this.

Cant find the reset password button. Anyone has a solution?

[Box]

Have a look here.

Locked out!

I do need help as the reset button doesnt appear for me… I get this screen first: [image] Then I type in my email address and then the page appear where it states: “You have been temporarily locked out of the system due to repeated login failure. Please try after 30 minutes.” And no reset password button… What should I do? Many thanks.

[Troels]

Somehow the reset password link doesnt show up for me… in the login process.

So maybe there is another link to reset the password??

[TheGuz]

Please give this a try:

https://identity.trimble.com/trimble-identity/identity/main/forgotpassword?application=login.sketchup.com