# Help me please, I need someone help **URL:** \ **Category:** Pro\ **Tags:** sketchup\ **Created:** [May 23, 2023, 4:42am UTC](https://forums.sketchup.com/t/help-me-please-i-need-someone-help/230529 "2023-05-23T04:42:16Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![6mc6fqpvk9](https://avatars.discourse-cdn.com/v4/letter/6/f1d935/32.png) [@6mc6fqpvk9](https://forums.sketchup.com/u/6mc6fqpvk9)\ **Post date:** [May 23, 2023, 4:42am UTC](https://forums.sketchup.com/t/help-me-please-i-need-someone-help/230529/1 "2023-05-23T04:42:16Z")
I just downloaded Sketchup Pro 2022 program and installed it, but it doens’t work… Whenever I click the icon, only I can see the sign saying “mfc 140u.dll doesn’t exist” so that I can’t use this program. It required redownloading the program and I did it again and again, but it didn’t work… How can I solve this? I really don’t know how to react, plz help me… ---
**Author:** ![mihai.s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mihai.s/32/202022_2.png) [@mihai.s](https://forums.sketchup.com/u/mihai.s)\ **Post date:** [May 23, 2023, 5:12am UTC](https://forums.sketchup.com/t/help-me-please-i-need-someone-help/230529/2 "2023-05-23T05:12:58Z")
> [@6mc6fqpvk9](#): > > mfc 140u.dll doesn’t exist Google search ---
**Author:** ![francisquitof](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/francisquitof/32/191263_2.png) [@francisquitof](https://forums.sketchup.com/u/francisquitof)\ **Post date:** [May 23, 2023, 5:42am UTC](https://forums.sketchup.com/t/help-me-please-i-need-someone-help/230529/3 "2023-05-23T05:42:56Z")
That’s a common error on windows 10, you must download and install visual studio C++ [https://www.microsoft.com/es-es/download/details.aspx?id=48145](https://www.microsoft.com/es-es/download/details.aspx?id=48145), don’t forget to run the installer as administrator, then restart your machine, if that doesn’t work you must download the mfc 140u.dll [https://www.tuexperto.com/wp-content/uploads/2021/01/mfc140u-64-bits.zip](https://www.tuexperto.com/wp-content/uploads/2021/01/mfc140u-64-bits.zip), then move it or copy it to this folder: C:\Windows\System32\ ---
**Author:** ![eric-s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/eric-s/32/55392_2.png) [@eric-s](https://forums.sketchup.com/u/eric-s)\ **Post date:** [May 23, 2023, 1:14pm UTC](https://forums.sketchup.com/t/help-me-please-i-need-someone-help/230529/4 "2023-05-23T13:14:15Z")
We’re on version 2023 now. Where did you download version 2022 from?