# HELP - LAYOUT \> Font issue

**URL:** <https://forums.sketchup.com/t/help-layout-font-issue/289280>\
**Category:** LayOut\
**Tags:** advice, layout\
**Created:** [September 10, 2024, 2:40pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280 "2024-09-10T14:40:57Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 10, 2024, 2:40pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/1 "2024-09-10T14:40:57Z")

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Hello,  
I ma interior designer and I have bought a specific font I use on all my professional documents.  
I shared this font with my team so that they can use it as well.  
However we noticed an issue : for example I work on a document and then transfer it to them. When they open it, part of it is back to arial and not to the personalized font. Even if they click on it, it is written the name of the font… How can we correct that ?  
Indeed we need to correct all the time when we share a file. And we need to go page by page to change it… Or is there a way to change it for all pages all together ? (even size of the font can be different).  
Many thx for your help & advice  
Maya

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 10, 2024, 2:50pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/2 "2024-09-10T14:50:06Z")

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It would help if you’d identify the font.

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 10, 2024, 2:57pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/3 "2024-09-10T14:57:46Z")

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It is font I bought, called wallop

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 10, 2024, 3:03pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/4 "2024-09-10T15:03:39Z")

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Here some screeshots : you see that the bottom part is OK while the comments around the SKP view is in the wrong font. It was OK on my computer, but when my team opens it on the computer (they have the font installed on their Mac as well), the font is martially not correct on the doc.  
And same when it is sent back to me.

 ![Capture d’écran 2024-09-10 à 17.01.05](https://global.discourse-cdn.com/sketchup/original/3X/9/3/93b79f2c5f425d4c5f38ddaf4b12ec2a2c849686.jpeg)

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 10, 2024, 3:15pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/5 "2024-09-10T15:15:07Z")

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> [@atelier.hans.paris](#):
>
> wallop

Maybe @adam will have some feedback on this. I looked at three different sites and none of them indicates what file type the font files are supplied as. Are the OTF, TTF, or something else?

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 10, 2024, 3:28pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/6 "2024-09-10T15:28:28Z")

</div>

It is in OTF file… It works on part of the file but not the whole file as you see.

- in the meantime (hope @Adam has a solution 🙂 ), is there a way to change the font on the whole document rather than changing it one by one, page by page ?

Many thx !

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 10, 2024, 3:33pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/7 "2024-09-10T15:33:55Z")

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> [@atelier.hans.paris](#):
>
> It is in OTF file…

Adam will be able to tell us better but I seem to recall LayOut wants TTF fonts. Maybe that has changed, though.

> [@atelier.hans.paris](#):
>
> is there a way to change the font on the whole document rather than changing it one by one, page by page ?

You should be able to select all text entities on the page and change just the font. That works fine on Windows, anyway.

Sorry I don’t have a better answer for the font difference here.

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 10, 2024, 3:37pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/8 "2024-09-10T15:37:45Z")

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Adam will be able to tell us better but I seem to recall LayOut wants TTF fonts. Maybe that has changed, though.

> OK I wait 🙂

You should be able to select all text entities on the page and change just the font. That works fine on Windows, anyway.

> OK I can’t select it for the whole file. I need to go by page if I understand well ?

Sorry I don’t have a better answer for the font difference here.

> No problem ; thank hou for your time and having a look !!

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 10, 2024, 3:39pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/9 "2024-09-10T15:39:56Z")

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> [@atelier.hans.paris](#):
>
> I need to go by page if I understand well ?

Yes. Of course any text on a shared layer only needs to be changed on one page.

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 10, 2024, 4:01pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/10 "2024-09-10T16:01:28Z")

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OK Thx for the confirmation !

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<div class="post-metadata">

**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\
**Post date:** [September 10, 2024, 6:27pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/11 "2024-09-10T18:27:17Z")

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> [@atelier.hans.paris](#):
>
> wallop

It’s 45€, from [Wallop - Displaay Type Foundry](https://displaay.net/typeface/wallop/) and no free trials. Google’s Gemini, when I tell it the font is from the company Displaay, tells me it’s .otf as you mentioned. I installed another .otf font - and what’s weird is that it’s .otf, but it shows up in LayOut as TT, not OT.

Font name: Paula  
Version: Version 1.000;PS 001.000;hotconv 1.0.70;makeotf.1b2.5.58329  
OpenType Layout, PostScript Outlines

But it works. The ones that don’t work for you look like they’re bold? Is bold an option in that font?

b

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<div class="post-metadata">

**Author:** ![bmike](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bmike/32/225451_2.png) [@bmike](https://forums.sketchup.com/u/bmike)\
**Post date:** [September 10, 2024, 6:40pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/12 "2024-09-10T18:40:09Z")

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When you bought the font did you create all new leaders and text from scratch? Or did you go in and change some of them from and old file?

I’ve seen some weird text issues when adjusting files from 2022 version in 2024. I wonder if this might be related.

And if not, when you change leader text have you tried deleting all the text, then selecting the font you want, then starting to type (if reusing and old leader) - sometimes there are trailing spaces that get left behind and I wonder if this might be confusing LayOut.

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 11, 2024, 1:35pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/13 "2024-09-11T13:35:22Z")

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Actually the font works. The issue is when we share a document, and when she opens a document coming from my computer…

But @bmike might be right, maybe, part of the texte is a copy-past from an older document from LO 2022… and this part might appear wrong when we change computer ?

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [September 11, 2024, 1:36pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/14 "2024-09-11T13:36:33Z")

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Maybe I missed it but does she have the font installed on her computer?

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<div class="post-metadata">

**Author:** ![bmike](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bmike/32/225451_2.png) [@bmike](https://forums.sketchup.com/u/bmike)\
**Post date:** [September 11, 2024, 1:57pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/15 "2024-09-11T13:57:39Z")

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Make a test document. Start from scratch and make a few leaders and notes. Then pass it around the office.

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 15, 2024, 1:52pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/16 "2024-09-15T13:52:48Z")

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Yes she have it installed on her computer 🙂

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<div class="post-metadata">

**Author:** ![atelier.hans.paris](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@atelier.hans.paris](https://forums.sketchup.com/u/atelier.hans.paris)\
**Post date:** [September 15, 2024, 1:53pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/17 "2024-09-15T13:53:15Z")

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Yes we should do that. I keep you posted 🙂

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<div class="post-metadata">

**Author:** ![Le\_Corb](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/le_corb/32/58501_2.png) [@Le\_Corb](https://forums.sketchup.com/u/Le_Corb)\
**Post date:** [November 12, 2024, 4:37pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/18 "2024-11-12T16:37:15Z")

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I’m finding it impossible to get LayOut to display AvantGarde which is a .ttf font. When I select the text box it tells me that the font is the above, though it doesn’t display as such.

When I double-click into the font it then appears correctly, but only while the text box is being edited. It back to the incorrect font after that. This problem doesn’t seem to occur with other fonts except for one other that I noticed: arial narrow.

 ![Screenshot 2024-11-12 161906](https://global.discourse-cdn.com/sketchup/original/3X/0/a/0a4b8c24bfd1b79adc204230bd8718f6ed2a940a.png)  
 ![Screenshot 2024-11-12 161921](https://global.discourse-cdn.com/sketchup/original/3X/a/4/a429654f7667a7850d674c1bbff42e2ea447f837.png)

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<div class="post-metadata">

**Author:** ![bmike](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bmike/32/225451_2.png) [@bmike](https://forums.sketchup.com/u/bmike)\
**Post date:** [November 12, 2024, 4:45pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/19 "2024-11-12T16:45:39Z")

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Are you using the new graphics engine?  
What does it look like when you export to PDF?

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<div class="post-metadata">

**Author:** ![Le\_Corb](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/le_corb/32/58501_2.png) [@Le\_Corb](https://forums.sketchup.com/u/Le_Corb)\
**Post date:** [November 12, 2024, 4:50pm UTC](https://forums.sketchup.com/t/help-layout-font-issue/289280/20 "2024-11-12T16:50:04Z")

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Bang on the nose, thanks. That’s exactly the issue.  
I exported to pdf with the graphics engine on and it exported fine.  
I switched the engine off and then it displayed correctly.

Thanks again. Seems to be resolved.

[Next page](https://forums.sketchup.com/t/help-layout-font-issue/289280.md?page=2)
