# Help? Beginner **URL:** \ **Category:** Pro\ **Tags:** sketchup, advice\ **Created:** [April 7, 2020, 9:07am UTC](https://forums.sketchup.com/t/help-beginner/121172 "2020-04-07T09:07:42Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Rachcunliffe](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@Rachcunliffe](https://forums.sketchup.com/u/Rachcunliffe)\ **Post date:** [April 7, 2020, 9:07am UTC](https://forums.sketchup.com/t/help-beginner/121172/1 "2020-04-07T09:07:42Z")
First day using sketch up pro 2020 and I have all these lines round a room box I have done? Can any advice why I have them in the background? They do disappear when I orbit the room to gravity view ---
**Author:** ![evi](https://avatars.discourse-cdn.com/v4/letter/e/a6a055/32.png) [@evi](https://forums.sketchup.com/u/evi)\ **Post date:** [April 7, 2020, 9:13am UTC](https://forums.sketchup.com/t/help-beginner/121172/2 "2020-04-07T09:13:55Z")
Can you export a 2D grafic or make a printscreen? I might help us understand your problem. ---
**Author:** ![Rachcunliffe](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@Rachcunliffe](https://forums.sketchup.com/u/Rachcunliffe)\ **Post date:** [April 7, 2020, 9:20am UTC](https://forums.sketchup.com/t/help-beginner/121172/3 "2020-04-07T09:20:18Z")
![image](https://global.discourse-cdn.com/sketchup/original/3X/c/4/c405c7155504c273cd2724d53210578ae168e9a0.jpeg) ---
**Author:** ![evi](https://avatars.discourse-cdn.com/v4/letter/e/a6a055/32.png) [@evi](https://forums.sketchup.com/u/evi)\ **Post date:** [April 7, 2020, 9:32am UTC](https://forums.sketchup.com/t/help-beginner/121172/4 "2020-04-07T09:32:01Z")
It looks like you have transformed one of your walls and your floor. Can you select a different view. Then go to file, select export, select 2D grafic, safe the image on your computer. Then drag and drop the image. ---
**Author:** ![McGordon](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@McGordon](https://forums.sketchup.com/u/McGordon)\ **Post date:** [April 7, 2020, 9:50am UTC](https://forums.sketchup.com/t/help-beginner/121172/5 "2020-04-07T09:50:10Z")
It looks like a graphics card issue. Can you share that .skp file just to make sure there’s nothing wrong with your file. Try updating your graphics card drivers. Can you fill out your profile so we can see which card you have please. ---
**Author:** ![mihai.s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mihai.s/32/202022_2.png) [@mihai.s](https://forums.sketchup.com/u/mihai.s)\ **Post date:** [April 7, 2020, 9:57am UTC](https://forums.sketchup.com/t/help-beginner/121172/6 "2020-04-07T09:57:41Z")
Read this discussion: > [@Lines remain on screen when zooming in and out](https://forums.sketchup.com/t/lines-remain-on-screen-when-zooming-in-and-out/118850/3): > > Look to the top menus in SketchUp. Window \> Preferences \> OpenGL There, turn off … Use fast feedback [Preferences OpenGL] ---
**Author:** ![Rachcunliffe](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@Rachcunliffe](https://forums.sketchup.com/u/Rachcunliffe)\ **Post date:** [April 7, 2020, 11:58am UTC](https://forums.sketchup.com/t/help-beginner/121172/7 "2020-04-07T11:58:49Z")
Your a star!!! Thank you!! ---
**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\ **Post date:** [April 7, 2020, 4:35pm UTC](https://forums.sketchup.com/t/help-beginner/121172/8 "2020-04-07T16:35:50Z")
To be clear, can you confirm that you turned use fast feedback on? The linked topic suggests to turn it off, and I think that isn’t your case.