# Help! "500 Internal Server Error. Please contact support.”

**URL:** <https://forums.sketchup.com/t/help-500-internal-server-error-please-contact-support/124304>\
**Category:** Sefaira\
**Tags:** sefaira\_error\
**Created:** [May 4, 2020, 11:48am UTC](https://forums.sketchup.com/t/help-500-internal-server-error-please-contact-support/124304 "2020-05-04T11:48:35Z")\
**Posts on this page:** 1\
**Showing post:** 20

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**Author:** ![daniel\_pidcock](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@daniel\_pidcock](https://forums.sketchup.com/u/daniel_pidcock)\
**Post date:** [October 22, 2024, 3:16pm UTC](https://forums.sketchup.com/t/help-500-internal-server-error-please-contact-support/124304/20 "2024-10-22T15:16:30Z")

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Hi @sharonaranda2711, unfortunately there is currently an issue affecting all SketchUp servers, the team is working on it. Please check [status.sketchup.com](http://status.sketchup.com) for updates.

Dan

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