# Hardware acceleration

**URL:** <https://forums.sketchup.com/t/hardware-acceleration/148268>\
**Category:** SketchUp\
**Tags:** startup\
**Created:** [January 7, 2021, 9:05am UTC](https://forums.sketchup.com/t/hardware-acceleration/148268 "2021-01-07T09:05:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jess](https://avatars.discourse-cdn.com/v4/letter/j/2bfe46/32.png) [@jess](https://forums.sketchup.com/u/jess)\
**Post date:** [January 7, 2021, 9:05am UTC](https://forums.sketchup.com/t/hardware-acceleration/148268/1 "2021-01-07T09:05:06Z")

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I can’t open sketchup because of the above issue. I get a dialogue box saying that Hardware acceleration is unsupported or has been disabled on my graphics card.  
Any ideas?

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**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\
**Post date:** [January 7, 2021, 7:13pm UTC](https://forums.sketchup.com/t/hardware-acceleration/148268/2 "2021-01-07T19:13:31Z")

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Hello,  
There are plenty of threads about that.  
Here’s one of them : [Hardware acceleration](https://forums.sketchup.com/t/unable-to-launch-with-nvidia-quadro-gpu/137428/11)  
Use the search tool to resolve your issue

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [January 7, 2021, 7:17pm UTC](https://forums.sketchup.com/t/hardware-acceleration/148268/3 "2021-01-07T19:17:34Z")

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What version of SketchUp are you using? Please complete your profile.

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**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\
**Post date:** [January 7, 2021, 7:29pm UTC](https://forums.sketchup.com/t/hardware-acceleration/148268/4 "2021-01-07T19:29:31Z")

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Update your Quadro P2000 driver (download from the Nvidia site)  
Open the Nvidia control panel (right-click on your Windows desktop)  
Check in the 3D application settings that Sketchup is set to use your Nvidia card.

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [July 10, 2021, 3:29am UTC](https://forums.sketchup.com/t/hardware-acceleration/148268/5 "2021-07-10T03:29:32Z")

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