We have an issue for Sketchup 2020 showing an error stating:
- Hardware acceleration is unsupported or has been disabled on your graphics card
Sketchup worked fine before the feature update. We have checked all other threads on this forum and none of them really state a resolution.
We have so far done the following:
Set program settings for Trimble to use the Nvidia graphics card and not have it set to Auto.
In 3D settings, we set this to default and tested but no change.
I tried to find a specific setting under 3D settings for hardware acceleration but there was nothing that I could identify.
I am currently rolling back the feature update which hopefully works, to see if the Windows 10 version is what is causing the issue.
Has anyone else had this issue after a feature update?