# Hangs upon opening SketchUp Pro 2017 **URL:** \ **Category:** SketchUp\ **Tags:** windows10\ **Created:** [March 22, 2017, 5:56pm UTC](https://forums.sketchup.com/t/hangs-upon-opening-sketchup-pro-2017/41507 "2017-03-22T17:56:47Z")\ **Posts on this page:** 1\ **Showing post:** 15
**Author:** ![catamountain](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/catamountain/32/48_2.png) [@catamountain](https://forums.sketchup.com/u/catamountain)\ **Post date:** [March 28, 2017, 1:26am UTC](https://forums.sketchup.com/t/hangs-upon-opening-sketchup-pro-2017/41507/15 "2017-03-28T01:26:11Z")
Laptop - gaming laptop - right? That’s what I saw after Googling your model. Odd to not have an option to select graphics preference. Your menu options are the same as my desktop machine. And as I mentioned above, a setting option would actually list your card by name. You have very good computer specs to run latest SU and should be good for a number of years. There are more things to check, including a few unfortunate MS updates… - R-click on installer and choose Run as administrator? - Did you get graphics driver update from either computer manufacturer or directly from Nvidia (don’t rely on Windows update)? - Add any extensions/plugins? - **[Important Update on a few Potential SketchUp 2017 issues on Windows](https://forums.sketchup.com/t/important-update-on-a-few-potential-sketchup-2017-issues-on-windows/40186)** look for manually updating .NET Framework and possibly uninstalling all VC++ installs from add/remove programs and downloading and installing VC++ fresh from Windows Update. - [**Slow selection tool (SketchUp 2017)**](https://forums.sketchup.com/t/slow-selection-tool-sketchup-2017/41767) related to a problematic MS automatic update --- _[View the full topic](https://forums.sketchup.com/t/hangs-upon-opening-sketchup-pro-2017/41507)._