# Guides disappearing when using tape measure!

**URL:** <https://forums.sketchup.com/t/guides-disappearing-when-using-tape-measure/291776>\
**Category:** SketchUp\
**Tags:** mac\
**Created:** [September 27, 2024, 5:46am UTC](https://forums.sketchup.com/t/guides-disappearing-when-using-tape-measure/291776 "2024-09-27T05:46:35Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![tegan.fraser](https://avatars.discourse-cdn.com/v4/letter/t/48db29/32.png) [@tegan.fraser](https://forums.sketchup.com/u/tegan.fraser)\
**Post date:** [September 27, 2024, 5:46am UTC](https://forums.sketchup.com/t/guides-disappearing-when-using-tape-measure/291776/1 "2024-09-27T05:46:35Z")

</div>

Hello, I am currently using Sketchup Pro 2024, and when I am trying to use the tape measure, the guides disappear when I do my second click. So I click the starting point, and when I click the finish point, it disappears. I have also tried just entering the distance and pressing enter, but the same thing happens.

I have also checked to make sure “guides” is ticked and it is. I have tried unticking and re ticking, and completely closing and re opening Sketchup, and started a new file. Still nothing.

Please help, I need this for my assessment. ;(

---

<div class="post-metadata">

**Author:** ![dezmo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dezmo/32/51058_2.png) [@dezmo](https://forums.sketchup.com/u/dezmo)\
**Post date:** [September 27, 2024, 6:32am UTC](https://forums.sketchup.com/t/guides-disappearing-when-using-tape-measure/291776/2 "2024-09-27T06:32:35Z")

</div>

Try this:  
Go to menu _Window\>\>Preferences\>\>Graphics tab_  
and select _“Use classic graphic engine”_  
Restart Sketchup

![image](https://global.discourse-cdn.com/sketchup/original/3X/0/3/0328fb83244627f572bd6142cbefc176733270a0.png)

---

<div class="post-metadata">

**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [September 27, 2024, 1:43pm UTC](https://forums.sketchup.com/t/guides-disappearing-when-using-tape-measure/291776/3 "2024-09-27T13:43:01Z")

</div>

> [@tegan.fraser](#):
>
> Hello, I am currently using Sketchup Pro 2024, …

If your profile is correct and you have Intel Iris Pro graphics on a Mac machine, then the new graphics engine for SketchUp is **not supported**.

As @dezmo shows you’ll need to manually switch back to the Classic OpenGL engine.

**REF** : [https://help.sketchup.com/en/sketchup/system-requirements](https://help.sketchup.com/en/sketchup/system-requirements) under Mac OS.

* * *

**P.S.** - “2 GHz Quad-Core Intel Core i5” is not an Operating System.  
It is expected to enter “Win 10”, “Windows 11”, “MacOS Sonoma”, etc.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [March 29, 2025, 9:43pm UTC](https://forums.sketchup.com/t/guides-disappearing-when-using-tape-measure/291776/4 "2025-03-29T21:43:58Z")

</div>

Closed on March 29, 2025, 9:43pm UTC

This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.