I’ve recently upgraded to a new laptop and am experiencing a minor but obnoxious glitch, whenever I click anywhere in the workspace, the drawing expands slightly across the middle of the screen, by like a pixel tall maybe, and then returns to normal. There is a small black line that is visible across the top of the lower notification bar in sketchup that momentarily vanishes when clicking the workspace, it seems as though that line disappearing causes the workspace to momentarily expand to fill that space during the mouse click. I’ve tried so many things to fix this, spent hours adjusting graphics settings in Nvidia (RTX 4060) with no fix. The only solution I’ve found is to revert back to the old Sketchup graphics engine, which isn’t really a solution at all. This wasn’t a problem at all with my previous laptop with AMD graphics, it’s only appeared on this computer. Any ideas would be greatly appreciated!
The horizontal diagonal shift across the middle of the workspace seems to have some correlation with the scaling in windows, if I set the screen scaling to 150% the issue goes away. 125% is as high as is recommended and making it larger is pretty absurd looking, so again, not a reasonable solution. I’m not experiencing this issue in any other applications
solution, but it’s something.
The first thing you mentioned definitely sounds like like something quite specific is going strange with the graphics cards.
Most laptops will have 2 graphics cards that are always being used for different tasks - the nvidia RTX4060 is likely routed through the other.
If you have an intel CPU then I’d go away and get the latest intel drivers.
Intel® Driver & Support Assistant
Also, check under the “optional updates” area of windows updates, sometimes bios updates and other bits and pieces that could do with a refresh show up there.
Are you using more than 1 screen? How are any additional screens connected?
Does the first problem happen when you don’t have windows performing scaling? (it is set to 100%)
Have you tried SketchUp 2026 and is the same problem occurring?
Yes, I did switch to 2026 and it is still occurring.
Had some time to play around with this after the last windows update crashed windows… So I figured out that if the laptop is in 1920x1080 (the recommended and highest resolution), the scaling of windows is set to 125% by default and if I have sketchup windowed, the issue goes away completely, even if its windowed to nearly the extents of the screen. If I lower the laptop resolution to the next lower setting, 1760x990, the scaling of windows changes to 100% and sketchup works correctly now when the window is maximized, but the issue now occurs in windowed mode. Also, sketchup crashes when switching windows screen resolution, it doesn’t like that. Probably just going to live with one of these solutions at this point