My name is Scott and I am an owner of a small Architecture firm in Tempe, Arizona.
I have a Dell Precision T7400, Dual 2.66 GHz processors, 64 GB ram, Windows 10, and a GeForce GTX 1050 Ti/PCIe/SSE2" graphics card. When I ran the SketchUp 2017 checkup, it gave me the following error message, (Your “GeForce GTX 1050 Ti/PCIe/SSE2” graphics card has 1 MB of graphics card memory.) As I understand, this is a 4GB graphics card.
As I work in SketchUp, I get a white, blank screen for a few seconds as the blue ball spins away, then I will get my working screen back. This happens about every 5 minutes during my work session. Is there really a hardware issue with the graphics card? Any help would be greatly appreciated.