# Geolocate does not open. 3D warehouse does not open

**URL:** <https://forums.sketchup.com/t/geolocate-does-not-open-3d-warehouse-does-not-open/322363>\
**Category:** Technical Problems\
**Tags:** sketchup\
**Created:** [April 7, 2025, 10:01am UTC](https://forums.sketchup.com/t/geolocate-does-not-open-3d-warehouse-does-not-open/322363 "2025-04-07T10:01:56Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [April 12, 2025, 10:15pm UTC](https://forums.sketchup.com/t/geolocate-does-not-open-3d-warehouse-does-not-open/322363/4 "2025-04-12T22:15:36Z")

</div>

You have 2 discrete problems.

* * *

**GeoLocation** is a manual task using the panel of the same name in the **Model Info** window. There is a **Add Location…** button on the panel that requires that it’s extension is installed and enabled in teh Extension Manager.

**Add Location** is an extension that uses (I believe) a Ruby Html dialog window. Make sure that you are using the **newer** edition for 2024 and above. The latest version is `1.7.7` :

- [Add Location (2024 version) | SketchUp Extension Warehouse](https://extensions.sketchup.com/extension/e2154324-643e-4151-b73b-346f6efad3d1/add-location-2024-version)  
If you copied the **old** edition from an older version of SketchUp, uninstall of delete it, and then install this **new** edition.

How are you trying to use it ?

* * *

**3D Warehouse** uses a native CEF Html dialog window displaying the website.

How are you tying to uses it?

* * *

You can check (and edit) the `%LocalAppData%` `"PrivatePreferences.json"` file **when SketchUp is closed** , by navigating to:

- `%LocalAppData%/SketchUp/SketchUp 2024/SketchUp`

Make a backup copy of the `"PrivatePreferences.json"` file first.  
Open in a code editor or Notepad (not a word processor.)

Within `"This Computer Only"`, scroll down to the sub objects beginning with `"W"`.

The keyname for **Add Location** is: `"WebCommonDialog_habitat_site_context"`

The keyname for the **3D Warehouse** is: `"WebCommonDialog_Warehouse"`

Verify that the coordinates for `"Left"` (x) and `"Top"` (y) will be on your screen size.  
Verify that the sizes for `"Width"` and `"Height"` will be within your screen size, given the locations (x,y).

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