Geo Locate Problem- Only white rectangle


#1

When I go to geo-locate, it only brings in a white blank rectangle–not the site image. Does anyone know what causes this?


#2

Hi Chris,

Since you’re a PC user, the first thing to do is clear Internet Explorer’s cache and cookies.
See this: SketchUp Knowledge Base Article

You’ll find more tips at the SketchUp Sage Site:
Why can’t SketchUp Access the Add Location, 3D Warehouse or Extension Warehouse?