I created a simple floor plan test (total newbie). Saved it. Then closed my browser and opened it up again. When I reopened, all the text was blacked out (screenshot attached). Any help is appreciated…
Did you try it in a different browser? Try sending a share link so we can see the actually model.
so there was a similar case some time ago, the model was made in pro but then sent to the viewer (basically SU free without the tools)
check the thread here.
in short, what Dave found was that copying the geometry in a new clean file solved it.
and that it might have been related to creating scenes ?