# File not opening "File not found or invalid" **URL:** \ **Category:** SketchUp\ **Tags:** error\ **Created:** [February 2, 2024, 4:53am UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978 "2024-02-02T04:53:40Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![hamzaali2068](https://avatars.discourse-cdn.com/v4/letter/h/d78d45/32.png) [@hamzaali2068](https://forums.sketchup.com/u/hamzaali2068)\ **Post date:** [February 2, 2024, 4:53am UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/1 "2024-02-02T04:53:40Z")
I was working on this file till yesterday but now for a sudden the file is not opening. It says the file not found or invalid. Please do something as i have the only file? I won’t see a solution in all the other topics. Please help me to recover this file. I was just finished so I am a bit disappointed that this problem occurred. > **[Model.skp](https://wetransfer.com/downloads/ae880b5936b8072809d7f080ca78052020240202045526/159fc7)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world ---
**Author:** ![francisquitof](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/francisquitof/32/191263_2.png) [@francisquitof](https://forums.sketchup.com/u/francisquitof)\ **Post date:** [February 2, 2024, 5:00am UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/2 "2024-02-02T05:00:31Z")
Where you working from an external device or a cloud storage? ---
**Author:** ![saranaaestetika](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@saranaaestetika](https://forums.sketchup.com/u/saranaaestetika)\ **Post date:** [February 27, 2024, 1:54pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/3 "2024-02-27T13:54:25Z")
@colin , Can you help me to recover these file? > **[SAP2402 - Somethinc Beauty Kitchen R2.skp](https://wetransfer.com/downloads/24721e76580237200ffafd79264cef5220240227130401/ad9c9a)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world Much appreciated! ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [February 27, 2024, 2:06pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/4 "2024-02-27T14:06:48Z")
That file is more than 60% zeroes. Nothing to recover. Where have you been saving the file as you’ve been working on it? What version of SketchUp are you really using? You put Free Plan 2023 in your forum profile. The Free Plan is a web based version that runs in an internet browser. Is that what you are using? If so, there should be an earlier versions in your Trimble Connect storage. If you are actually using SketchUp Pro, there should be a .skb version of the file in the same folder you were saving the .skp file in. Share that so we can see if it’s viable. ---
**Author:** ![saranaaestetika](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@saranaaestetika](https://forums.sketchup.com/u/saranaaestetika)\ **Post date:** [February 27, 2024, 3:29pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/5 "2024-02-27T15:29:11Z")
Hi, Sorry, it was meant to be Sketchup Pro. I was using 2023 Pro. I tried .skb file, it still shows the same error prompt. I’ve been saving the files on my usual drive. So does this mean that i wont be able to continue working on the file? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [February 27, 2024, 3:36pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/6 "2024-02-27T15:36:47Z")
> [@saranaaestetika](#): > > Sorry, it was meant to be Sketchup Pro. Please correct your forum profile with the right information. > [@saranaaestetika](#): > > I tried .skb file, it still shows the same error prompt. > [@saranaaestetika](#): > > So does this mean that i wont be able to continue working on the file? Maybe. Sometimes the .skb file can be recovered when the .skp cannot. You could share it with us and see if we have any luck. If you open a new session of SketchUp does the welcome window show that there is a recovered version of the file available? You might look in your user AppData folder for Local/SketchUp/SketchUp 2023/SketchUp/working/SKETCHUP/RecoveredFiles and see if there’s a copy of the file there that can be opened. AppData is a normally hidden folder but you can make hidden folders visible in Windows File Explorer under View\>Options. ---
**Author:** ![saranaaestetika](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@saranaaestetika](https://forums.sketchup.com/u/saranaaestetika)\ **Post date:** [February 28, 2024, 3:14am UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/7 "2024-02-28T03:14:34Z")
Hi Dave, I’ve looked at the folder I’m working on as well as the appdata folder, there’s no recovered file. Could you please try to recover the SKB file? I’ve uploaded to we transfer as below; > **[SAP2402 - Somethinc Beauty Kitchen R2.skb](https://wetransfer.com/downloads/c588dc2c4b572072e22b476a149879b920240228023604/baa07c)** > > 2 files sent via WeTransfer, the simplest way to send your files around the world Many thanks! ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:30pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/8 "2024-08-31T16:30:25Z")
same here, how can i fix my skp file which is marked as invalid when i try to open it, there is amessage saying that it does not appear to be a sketchup file ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 31, 2024, 4:32pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/9 "2024-08-31T16:32:55Z")
> [@stefoscheelje91](#): > > same here Do you have a file that won’t open? Share the file so we can try to help you. Where have you been saving the file as you’ve been working on it? What operating system are you using? You put “sketchup 2024” which is not an operating system. It would be some version of Windows or Mac OS. Please correct that information in your profile. ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:39pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/10 "2024-08-31T16:39:57Z")
it is windows sorry ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 31, 2024, 4:42pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/11 "2024-08-31T16:42:13Z")
> [@stefoscheelje91](#): > > it is windows sorry So put that in your forum profile. And if you want assistance, share both the .skp and the .skb backup version of your file so we can try to help you. ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:43pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/12 "2024-08-31T16:43:13Z")
ok here they go, thank you very much ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 31, 2024, 4:44pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/13 "2024-08-31T16:44:52Z")
I don’t see them. ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:45pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/14 "2024-08-31T16:45:09Z")
> **[casadaly23333.skb](https://wetransfer.com/downloads/46f1a1f9d3e7e8dd6473fcd7896a04be20240831164423/c9fe90)** > > 2 files sent via WeTransfer, the simplest way to send your files around the world ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:47pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/15 "2024-08-31T16:47:34Z")
i sent a we transker link with the two files, is it ok?? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 31, 2024, 4:49pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/16 "2024-08-31T16:49:58Z")
The .skp file contains nothing but zeroes. There’s absolutely nothing to recover there. The .skb file seems to be missing a large chunk of data but it is not entirely zeroes. It might be that @colin can retrieve something from it when he gets to work on Tuesday but I wouldn’t hold my breath. Where have you been saving the file while you were working on it? ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:51pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/17 "2024-08-31T16:51:17Z")
on the same carpet as the rest, it was a new version ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 31, 2024, 4:51pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/18 "2024-08-31T16:51:52Z")
> [@stefoscheelje91](#): > > on the same carpet as the rest, What does this mean? ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:51pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/19 "2024-08-31T16:51:55Z")
![image](https://global.discourse-cdn.com/sketchup/original/3X/f/f/ff0d938b3619b0f72436aa94de9e47b3eff0d0bc.png) ---
**Author:** ![stefoscheelje91](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@stefoscheelje91](https://forums.sketchup.com/u/stefoscheelje91)\ **Post date:** [August 31, 2024, 4:52pm UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978/20 "2024-08-31T16:52:25Z")
i just added more numbers ro the model it was a new version and suddenly this happened [Next page](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978.md?page=2)