# File has disappeared

**URL:** <https://forums.sketchup.com/t/file-has-disappeared/321650>\
**Category:** SketchUp Free\
**Tags:** sketchup\
**Created:** [April 1, 2025, 4:27pm UTC](https://forums.sketchup.com/t/file-has-disappeared/321650 "2025-04-01T16:27:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CallumJB](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@CallumJB](https://forums.sketchup.com/u/CallumJB)\
**Post date:** [April 1, 2025, 4:27pm UTC](https://forums.sketchup.com/t/file-has-disappeared/321650/1 "2025-04-01T16:27:29Z")

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Hi there, I have been using Sketchup For Web for my Uni project and went to carry on my project today however it had logged me out. I logged in on the same email address I have been using to find that there were no files there, not even on Trimble Connect. Does anyone have any suggestions please? Thanks

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [July 2, 2025, 8:28am UTC](https://forums.sketchup.com/t/file-has-disappeared/321650/2 "2025-07-02T08:28:02Z")

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