# Falha ao abrir arquivo **URL:** \ **Category:** SketchUp\ **Tags:** sketchup, bug\ **Created:** [October 23, 2024, 9:41pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686 "2024-10-23T21:41:16Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Pamelasp253](https://avatars.discourse-cdn.com/v4/letter/p/a587f6/32.png) [@Pamelasp253](https://forums.sketchup.com/u/Pamelasp253)\ **Post date:** [October 23, 2024, 9:41pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/1 "2024-10-23T21:41:16Z")
Alguém pode me ajudar, hoje fui tentar abrir um arquivo cuja última alteração foi feita mês passado, e hoje quando abrir simplesmente aparece o erro “falied to open document” já tentei abrir apartir do arquivo skb porém aparece a mesma mensagem, não sei o que fazer pois preciso desse arquivo urgente! ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [October 23, 2024, 10:09pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/2 "2024-10-23T22:09:47Z")
We can do nothing unless you share your skp file so people can examine it. ---
**Author:** ![Pamelasp253](https://avatars.discourse-cdn.com/v4/letter/p/a587f6/32.png) [@Pamelasp253](https://forums.sketchup.com/u/Pamelasp253)\ **Post date:** [October 23, 2024, 11:51pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/4 "2024-10-23T23:51:45Z")
LINK DOS ARQUIVOS SKP E SKB [https://drive.google.com/file/d/1qBePc3tiPBNm6Y74qQV-eNye52Mk1g2f/view?usp=drive\_link](https://drive.google.com/file/d/1qBePc3tiPBNm6Y74qQV-eNye52Mk1g2f/view?usp=drive_link), [https://drive.google.com/file/d/1sXd38PLncHa3whSQx0P3IfGWav7z0iG4/view?usp=drive\_link](https://drive.google.com/file/d/1sXd38PLncHa3whSQx0P3IfGWav7z0iG4/view?usp=drive_link) ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [October 24, 2024, 12:34am UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/5 "2024-10-24T00:34:49Z")
You need to grant access to the google drive files. ---
**Author:** ![Pamelasp253](https://avatars.discourse-cdn.com/v4/letter/p/a587f6/32.png) [@Pamelasp253](https://forums.sketchup.com/u/Pamelasp253)\ **Post date:** [October 24, 2024, 1:31am UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/6 "2024-10-24T01:31:14Z")
> **[PROJETO REFORMA.skb](https://drive.google.com/file/d/1sXd38PLncHa3whSQx0P3IfGWav7z0iG4/view?usp=sharing)** > > Google Drive file. > **[PROJETO REFORMA.skp](https://drive.google.com/file/d/1qBePc3tiPBNm6Y74qQV-eNye52Mk1g2f/view?usp=sharing)** > > Google Drive file. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [October 24, 2024, 1:47am UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/7 "2024-10-24T01:47:00Z")
The .skp file is more than 25% filled with zeroes, the .skb file is a little more than 45% filled with zeroes. I couldn’t get anything from either. Maybe @colin will be able to recover something however I wouldn’t wait to see. I would get started rebuilding the model. Where have you been saving the file while you were working on it? ---
**Author:** ![Pamelasp253](https://avatars.discourse-cdn.com/v4/letter/p/a587f6/32.png) [@Pamelasp253](https://forums.sketchup.com/u/Pamelasp253)\ **Post date:** [October 24, 2024, 9:05am UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/8 "2024-10-24T09:05:00Z")
Foi salvo em uma pasta compartilha ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [October 24, 2024, 12:53pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/9 "2024-10-24T12:53:55Z")
> [@Pamelasp253](#): > > It was saved in a shared folder On a network drive or in the cloud? It’s always best if you download the file to your computer’s internal drive while you are working on it. If you need to share the file, upload it back to the shared folder. Also, since you have a subscription for SketchUp you have unlimited storage on Trimble Connect. You should save the file there in addition to saving it on the internal drive of your computer. That will give you another backup copy of the file. In fact each time you save the file to Trimble Connect it is an incremental save which means you can access an earlier version if you need to. You can also share the file with others through Trimble Connect if you need to do that. ---
**Author:** ![simonefabri](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@simonefabri](https://forums.sketchup.com/u/simonefabri)\ **Post date:** [November 8, 2024, 7:53pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/10 "2024-11-08T19:53:45Z")
Estou com o mesmo problema disse ( falha ao abrir o documento). ja tentei tudo que sei se aguem puder me ajudar, meu programa é o 2024Pro ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 8, 2024, 7:57pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/11 "2024-11-08T19:57:35Z")
> [@simonefabri](#): > > Estou com o mesmo problema disse ( falha ao abrir o documento). ja tentei tudo que sei se aguem puder me ajudar, meu programa é o 2024Pro We can’t even begin to help you unless you share the SketchUp file. ---
**Author:** ![simonefabri](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@simonefabri](https://forums.sketchup.com/u/simonefabri)\ **Post date:** [November 8, 2024, 8:01pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/12 "2024-11-08T20:01:03Z")
> **[Studio 40m](https://wetransfer.com/downloads/5f071335cbf24709f491cc55791b971e20241108195917/d3eb68?t_exp=1731355157&t_lsid=57a61647-29d1-4276-96c9-81310d590c3b&t_network=link&t_rid=Z29vZ2xlLW9hdXRoMnwxMDk3NjkwNTE1MTg1NjEzNzU3ODY=&t_s=download_link&t_ts=1731095957)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world wetransfer ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 8, 2024, 8:04pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/13 "2024-11-08T20:04:31Z")
There’s a large chunk of data missing from the file. Assuming you are using Windows (your forum profile isn’t correct) do you have a .skb file and can you share that? Where have you been saving the file while working on it? Since you have a current SketchUp subscription, have you also been saving your file to your Trimble Connect storage? ---
**Author:** ![simonefabri](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@simonefabri](https://forums.sketchup.com/u/simonefabri)\ **Post date:** [November 8, 2024, 8:06pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/14 "2024-11-08T20:06:25Z")
Ainda não estava pronto, mas o que recuperar já me ajuda, pra mim aqui nem abre segue o skb > **[studio 40m.skb](https://wetransfer.com/downloads/8b774e097551ef7528375a992969b0e520241108200532/83b8c9?t_exp=1731355532&t_lsid=57a61647-29d1-4276-96c9-81310d590c3b&t_network=link&t_rid=Z29vZ2xlLW9hdXRoMnwxMDk3NjkwNTE1MTg1NjEzNzU3ODY=&t_s=download_link&t_ts=1731096332)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world ---
**Author:** ![simonefabri](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@simonefabri](https://forums.sketchup.com/u/simonefabri)\ **Post date:** [November 8, 2024, 8:07pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/15 "2024-11-08T20:07:11Z")
não salvei no trimble connect, esta salvando só no computador mesmo. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 8, 2024, 8:10pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/16 "2024-11-08T20:10:10Z")
> [@simonefabri](#): > > I didn’t save it in Trimble Connect, it’s just saving it on the computer. That’s unfortunate. Where have you been saving the file as you were working on it? The .skb file has the same issue. ---
**Author:** ![simonefabri](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@simonefabri](https://forums.sketchup.com/u/simonefabri)\ **Post date:** [November 8, 2024, 8:12pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/17 "2024-11-08T20:12:27Z")
então esta perdido mesmo, vou refazer obrigada pela ajuda, vou começar a salvar no trimble connect eu estava salvando no D: do meu computador obrigada. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 8, 2024, 8:16pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/18 "2024-11-08T20:16:01Z")
> [@simonefabri](#): > > So it’s really lost, I’m going to remake it > Thanks for your help, I’ll start saving in Trimble Connect > I was saving to D: on my computer > thanks. It doesn’t look like there’s any hope for it. Maybe save it to the C: drive on your computer instead of to D: and also save to Trimble Connect. Also, each time you save to Trimble Connect you’ll create an incremental save so you can go back to an earlier version if needed. ---
**Author:** ![simonefabri](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@simonefabri](https://forums.sketchup.com/u/simonefabri)\ **Post date:** [November 8, 2024, 8:27pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/19 "2024-11-08T20:27:37Z")
Muito obrigada, já estou desenhando novamente. Obrigada ---
**Author:** ![carlosfelg3](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@carlosfelg3](https://forums.sketchup.com/u/carlosfelg3)\ **Post date:** [November 16, 2024, 1:54pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/20 "2024-11-16T13:54:29Z")
> **[Maquete Reveillon das Estrelas 1.skp está disponível para download](https://www.transfernow.net/en/bld?utm_source=202411161tJmsW3E)** > > Clique para baixar Maquete Reveillon das Estrelas 1.skp (169 MB) com TransferNow ME AJUDA ESTOU COM MESMO PROBLEMA ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [November 16, 2024, 2:37pm UTC](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686/21 "2024-11-16T14:37:15Z")
> [@carlosfelg3](#): > > ME AJUDA Your file is more than half filled with zeros. Probably best to start again. Or can you check if the backup file can be opened? Don’t save directly to the cloud but use a folder on your own computer when working. [Next page](https://forums.sketchup.com/t/falha-ao-abrir-arquivo/295686.md?page=2)