# Failed to open document(?) **URL:** \ **Category:** SketchUp\ **Tags:** sketchup, bug\ **Created:** [July 18, 2024, 12:55pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041 "2024-07-18T12:55:22Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Ullyses](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ullyses/32/216571_2.png) [@Ullyses](https://forums.sketchup.com/u/Ullyses)\ **Post date:** [July 18, 2024, 12:55pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/1 "2024-07-18T12:55:22Z")
Hello, I am having a problem on opening my SKP school project. It’s weird because i was just resting and it closed it self because when I was about to start I notice that the sketchup app disappeared then when I was about to open the SKP file, the “Failed to Open document pop off”. I was rendering with D5 render but i was pretty sure that I closed the D5 before taking off TY These is the File: > **[SKETCHUP 07.skp](https://drive.google.com/file/d/1h1-mJqDXt3mbO7YMLc8DOZL_bAA8E2JH/view?usp=sharing)** > > Google Drive file. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 18, 2024, 1:00pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/2 "2024-07-18T13:00:44Z")
The file is missing large chunks of data. Where have you been saving the file while working on it? To an external drive? Your profile shows you are using “Freen Plan” 2023. Does that mean you are using a cracked version? ---
**Author:** ![Ullyses](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ullyses/32/216571_2.png) [@Ullyses](https://forums.sketchup.com/u/Ullyses)\ **Post date:** [July 18, 2024, 1:02pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/3 "2024-07-18T13:02:52Z")
I just created the account, sorry i filled the wrong plan and was actually using my friends sketchup becuase it is a group project he has the sketchup paid and i am using a free plan also, we saved it internal HDD ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 18, 2024, 1:04pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/4 "2024-07-18T13:04:57Z")
> [@Ullyses](#): > > i am using a free plan Which one? > [@Ullyses](#): > > we saved it internal HDD Is there also a .skb file? Maybe it can be opened. > [@Ullyses](#): > > sorry i filled the wrong plan Fix your profile with the correct information. ---
**Author:** ![Ullyses](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ullyses/32/216571_2.png) [@Ullyses](https://forums.sketchup.com/u/Ullyses)\ **Post date:** [July 18, 2024, 1:05pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/5 "2024-07-18T13:05:59Z")
I tried opening it and encountered the same issue. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 18, 2024, 1:06pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/6 "2024-07-18T13:06:49Z")
You could share the .skb file. Maybe we’ll have better luck. If not, you’ll need to start over. ---
**Author:** ![Ullyses](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ullyses/32/216571_2.png) [@Ullyses](https://forums.sketchup.com/u/Ullyses)\ **Post date:** [July 18, 2024, 1:06pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/7 "2024-07-18T13:06:58Z")
I will, sorry for that ---
**Author:** ![Ullyses](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ullyses/32/216571_2.png) [@Ullyses](https://forums.sketchup.com/u/Ullyses)\ **Post date:** [July 18, 2024, 1:11pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/8 "2024-07-18T13:11:43Z")
> **[SKETCHUP 007.skb](https://drive.google.com/file/d/1Gm4XFYwp7Q1vkRvENiImmxTkWjJgMSY2/view?usp=sharing)** > > Google Drive file. Here is the link of the Skb file ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 18, 2024, 1:16pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/9 "2024-07-18T13:16:26Z")
It’s also missing big chunks of data. It doesn’t look promising. If this is for a school assignment I guess I wouldn’t waste any time. Start the project again. Make sure you are keeping it cleaned up as you go and save frequently. If your friend has a subscription for SketchUp Pro then also take advantage of their Trimble Connect storage and save a backup there in addition to saving to the internal drive. ---
**Author:** ![Ullyses](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ullyses/32/216571_2.png) [@Ullyses](https://forums.sketchup.com/u/Ullyses)\ **Post date:** [July 18, 2024, 1:20pm UTC](https://forums.sketchup.com/t/failed-to-open-document/282041/10 "2024-07-18T13:20:33Z")
Yeah… Sigh, An architecture project actually… Well, thank you for your time. I appreciate your reply and help