Failed order activation and support

I have bought a license for SketchUp, and the activation doesn’t work, I keep receiving the access to trial. or activate a paid version, additional. support is not accessible either. nor phone or contact email available can someone help please.

From whom did you buy the license? You indicated in your profile that you have a Classic license for SketchUp for Web. There is no such thing. What did you really purchase?

I have the same problem. Any idea how to reach support? i bought my license from Sketchup directly. Not from a reseller. Thanks!

Hello, you can contact us here: https://www.trimble.com/en/contact-support/sign-in-product-access to create a support case for log in issues only. Personalized support that creates the best experience you can go here on our help center - click contact support, and authorize through your TID to create a support ticket. https://help.trimble.com/