# Extension Warehouse won't log in **URL:** \ **Category:** Extension Warehouse\ **Created:** [December 11, 2019, 11:15am UTC](https://forums.sketchup.com/t/extension-warehouse-wont-log-in/111246 "2019-12-11T11:15:57Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Becca298](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@Becca298](https://forums.sketchup.com/u/Becca298)\ **Post date:** [December 11, 2019, 11:15am UTC](https://forums.sketchup.com/t/extension-warehouse-wont-log-in/111246/1 "2019-12-11T11:15:57Z")
I’ve downloaded the SketchUp pro trial 2019. However when I go to access the Extension Warehouse, I’m asked to sign in, once this is successful I go back onto sketchup to find its automatically logged me out again. When I try the extension warehouse I’m asked again to sign in continuously. I cant seem to figure out why this is happening. Any ideas on how to get around this? ---
**Author:** ![mihai.s](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mihai.s/32/202022_2.png) [@mihai.s](https://forums.sketchup.com/u/mihai.s)\ **Post date:** [December 11, 2019, 11:17am UTC](https://forums.sketchup.com/t/extension-warehouse-wont-log-in/111246/2 "2019-12-11T11:17:23Z")
> [@UPDATE #2! Extension Warehouse Planned Maintenance and Downtime (We are live!)](https://forums.sketchup.com/t/extension-warehouse-planned-maintenenace-and-downtime/110723): > > Hello, Extension Warehouse will be unavailable starting at approximately 11:00am MST (18:00 UTC) today, Tuesday the 10th of December. The downtime is expected to last for 24 to 48 hours as we are doing a major reconfiguration of the website. Thanks for your understanding and patience as we work to improve our services! UPDATE: Our data migration completed successfully early this morning and we are moving forward with our changes. WOOHOOO!!! For the next few hours we are running through a numb…