# Extension warehouse & manager does not show up

**URL:** <https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075>\
**Category:** Warehouses\
**Created:** [December 16, 2025, 3:25pm UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075 "2025-12-16T15:25:20Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mkluth70](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@mkluth70](https://forums.sketchup.com/u/mkluth70)\
**Post date:** [December 16, 2025, 3:25pm UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/1 "2025-12-16T15:25:20Z")

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when clicking on extension warehouse or extension manager in SKP2023,

the window does not shop up! No warning, no error, just nothing!

I already tried to reinstall SKP2023 (as admin). Nothing

I also have installed SKP 2025 and here it works fine, but 2025 is not working as stable as I need it for production…

Any solution??

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [December 16, 2025, 3:44pm UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/2 "2025-12-16T15:44:20Z")

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Sounds like the Current Minus Two support think kicked in. For m,ore than a decade the warehouses have supported the current and previous two versions. If that’s the case stiil, the Warehouses would be supporting 2026, 2025, and 2024. Maybe @TheGuz could clarify.

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**Author:** ![mkluth70](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@mkluth70](https://forums.sketchup.com/u/mkluth70)\
**Post date:** [December 16, 2025, 3:46pm UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/3 "2025-12-16T15:46:23Z")

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But at least the extension manager should open, right? But nothing…

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [December 16, 2025, 3:54pm UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/4 "2025-12-16T15:54:42Z")

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When you have opened either of those windows, and you’re not seeing them, does clicking anywhere cause a beep?

It may be that the windows are opening off screen. If that is the case you can recover the window this way:

1. Open the window.
2. Hold Alt, tape the spacebar.
3. Tap M (for Move), or the equivalent key for other languages.
4. Tap any arrow key.
5. Move the cursor, and the window should be attached.
6. Left-click to drop the window off somewhere.

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**Author:** ![mkluth70](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@mkluth70](https://forums.sketchup.com/u/mkluth70)\
**Post date:** [December 16, 2025, 4:01pm UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/5 "2025-12-16T16:01:28Z")

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no, nothing I guess I should tap V(erschieben) for move… but nothing

 ![image](https://global.discourse-cdn.com/sketchup/original/3X/7/a/7ad05a8aef59580263de74f5c5797d0e61778c36.png)

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<div class="post-metadata">

**Author:** ![mkluth70](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@mkluth70](https://forums.sketchup.com/u/mkluth70)\
**Post date:** [December 17, 2025, 10:32am UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/6 "2025-12-17T10:32:26Z")

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I restored the workspace by deleting the privatepreferences.json file (C:\Users\User\AppData\Local\SketchUp\SketchUp 2023\SketchUp)

I deleted also in C:\Users\Admin\AppData\Local\SketchUp\SketchUp 2023\SketchUp.

Then I had to setup again my workspace…. now it works again!

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [December 24, 2025, 10:32am UTC](https://forums.sketchup.com/t/extension-warehouse-manager-does-not-show-up/343075/7 "2025-12-24T10:32:51Z")

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Closed on December 24, 2025, 10:32am UTC

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