# Extension Updates: looking for file type Ruby Files (\*.rbz) in my C: Work folder

**URL:** <https://forums.sketchup.com/t/extension-updates-looking-for-file-type-ruby-files-rbz-in-my-c-work-folder/60124>\
**Category:** SketchUp\
**Created:** [January 21, 2018, 3:57pm UTC](https://forums.sketchup.com/t/extension-updates-looking-for-file-type-ruby-files-rbz-in-my-c-work-folder/60124 "2018-01-21T15:57:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![meg-usa](https://avatars.discourse-cdn.com/v4/letter/m/bbe5ce/32.png) [@meg-usa](https://forums.sketchup.com/u/meg-usa)\
**Post date:** [January 21, 2018, 3:57pm UTC](https://forums.sketchup.com/t/extension-updates-looking-for-file-type-ruby-files-rbz-in-my-c-work-folder/60124/1 "2018-01-21T15:57:32Z")

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My FIRST UPDATE Prompt: update SketchUp Extensions, using Extension Manager. Trimble Connect Update failed. No .rbz file found.  
This may explain why my SketchUp Community sign-in fails, so I have to use Google sign-in.

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**Author:** ![john\_mcclenahan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/john_mcclenahan/32/135377_2.png) [@john\_mcclenahan](https://forums.sketchup.com/u/john_mcclenahan)\
**Post date:** [January 21, 2018, 4:58pm UTC](https://forums.sketchup.com/t/extension-updates-looking-for-file-type-ruby-files-rbz-in-my-c-work-folder/60124/2 "2018-01-21T16:58:11Z")

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See this thread (third post has a solution that works for some, but not everybody)

> [@Failed to update plugin](https://forums.sketchup.com/t/failed-to-update-plugin/53995):
>
> What does it mean when I try to update a plugin and I get a message that SU was unable to read extension archive? Another plugin did update, but not this one:

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [April 23, 2018, 8:58am UTC](https://forums.sketchup.com/t/extension-updates-looking-for-file-type-ruby-files-rbz-in-my-c-work-folder/60124/3 "2018-04-23T08:58:25Z")

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Closed on April 23, 2018, 8:58am UTC

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