I’ve been contacted recently by a user of an extension and the user has the following problem with LSS Panorama extension:
After replacing the HDD, it does not start.
Is there a way to help a user in such situation? Maybe there is some page, where some basic steps, which a user may take himself to fix this problem (like restart SketchUp, logout/login, clear browser cash maybe etc)?
Also have anyone else encountered similar problems after HDD replacement or received similar reports from users?