# Error when clicking on SketchUp for the first time. Something to do with Intel HD Graphics not updated when it is

**URL:** <https://forums.sketchup.com/t/error-when-clicking-on-sketchup-for-the-first-time-something-to-do-with-intel-hd-graphics-not-updated-when-it-is/66272>\
**Category:** SketchUp\
**Created:** [April 11, 2018, 7:41pm UTC](https://forums.sketchup.com/t/error-when-clicking-on-sketchup-for-the-first-time-something-to-do-with-intel-hd-graphics-not-updated-when-it-is/66272 "2018-04-11T19:41:18Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [April 12, 2018, 2:50am UTC](https://forums.sketchup.com/t/error-when-clicking-on-sketchup-for-the-first-time-something-to-do-with-intel-hd-graphics-not-updated-when-it-is/66272/6 "2018-04-12T02:50:53Z")

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> [@NewSeason](#):
>
> yeah the system i’ve got around 2012 or 2013 ,my driver version is 10.18.10.3408 and i’ve got SU make 2017, but is there a fix?

You must update the driver to **`10.18.10.4061`** or later.

See this old post …

> [@SU Checkup freezes, SU2017 won't start](https://forums.sketchup.com/t/su-checkup-freezes-su2017-wont-start/33663/14):
>
> @1arch, and @slstorch, Both of your machines are crashing in the same Intel OpenGL support library (DLL) used by your integrated Intel graphics driver. (Ie, drivers are seldom single files these days.) In the report file, this is called the “Fault Module”: “C:/Windows/System32/ig75icd64.dll” Although each of you, are having issues with a different version: @1arch: 9.18.10.3272 @slstorch: 10.18.10.3496 I am not surprised, because … one of my test machines is a Toshiba Satellite i3-4005U n…

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