[error unexpected file format]

Yes, I’m waiting to hear back from them. Hopefully will hear some good news soon.

Thank you for recovering the file. As requested, I uploaded all 35 files in the Wetransfer link below.


Many thanks!

I was able to recover most of the files. Three of the files, not included in this set, I was able to recover, but they crash SketchUp 2023 when trying to open them. I will ask a developer to look at that problem. Here are the other 31 files (doesn’t include the 000008 file I already sent).

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Thank you for sharing the link. I have downloaded the files and they all prompt “File not found or invalid” when opened except for a few small furniture models. I have tried with both Sketchup 2022 and 2023 but I still get the same message. Do you know why this might be happening?

It looks like I pasted in the wrong link! Going to get the right link now…

I changed the name of the folder to make sure I was sending the right one. Try this:

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Thank you so much! I opened the files using Sketchup 2023 and all seems A-OK.

Will be on the lookout for any updates regarding the remaining models.

Hello , ı can not re-open my project , ''Unexpected File Format ‘’ occur . Can anybody help to open my project . https://wetransfer.com/downloads/ed4e7e70b4a9c9921e29f9fe422604df20230508160553/d1f6cf5d6e59c07cf3d77bd87a3edf3320230508160614/58d428

The file looked hopeful, I’ve recovered other files that were in a similar state. But, yours doesn’t recover in the same way. I have asked a developer to take a look.

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This file is very important to me, thank you very much for your support. I would be very happy if you could provide feedback.

Are you actually using SketchUp for Schools whicxh is web based as your profile indicates?

HI There,

I’ve just spent two days working on this submission and now its not opening,
Is there anything I can do?

2023 Project 3.8 Roofs 3D.V8 (1).skp (3.3 MB)

@colin Hi Colin,

Could you possibly assist me with the above?


Yes I can!

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In Tears right now! Thanks for the help :slight_smile:

Do you know what the reason for this was?

We still haven’t figured it out, but some action that you did led to some of the geometry being messed up. Was there anything in particular you did to the model after the last time that it opened without a problem?

Same problem here - getting an “unexpected file format” error. I tried converting the skb. file to skp., but still the same message.

Please help!

Here’s a link to the file:

@colin, can you possibly help with the aobe issue?

Thank you!!!

Where was your file saved? It’s known that saving on an external device like a IDV drive or external SSD or HDD as well as on the cloud can cause the file to get corrupted, the best is to save on your pc internal storage SSD or HDD whatever you have.

It was saved on my local hard drive, not on the cloud or a network.

I was able to recover the model: