# Error message when saving files - SketchUp Pro 2015 - Windows 7 Ultimate **URL:** \ **Category:** SketchUp\ **Created:** [March 27, 2015, 3:29am UTC](https://forums.sketchup.com/t/error-message-when-saving-files-sketchup-pro-2015-windows-7-ultimate/9162 "2015-03-27T03:29:53Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![SketchUp3D\_de](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/sketchup3d_de/32/167_2.png) [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\ **Post date:** [March 27, 2015, 12:13pm UTC](https://forums.sketchup.com/t/error-message-when-saving-files-sketchup-pro-2015-windows-7-ultimate/9162/2 "2015-03-27T12:13:05Z")
probably this one: > [@"File currently locked by another user" error in Windows Explorer](http://forums.sketchup.com/t/file-currently-locked-by-another-user-error-in-windows-explorer/6999): > > We have found a bug that has a workaround. The “file currently locked by another user” message seen when the preview pane in windows explorer is open and the file is opened by double clicking. Some people get a “read only” version when opening. To see the issue, you need to have the Preview pane open (which is turned off by default - which is a good thing - on Win 7, Win 8 and Win 10), Windows Explorer needs to be set to a thumbnail view, the model needs to have a thumbnail and the user needs t… --- _[View the full topic](https://forums.sketchup.com/t/error-message-when-saving-files-sketchup-pro-2015-windows-7-ultimate/9162)._