# Eneroth Slicer Error

**URL:** <https://forums.sketchup.com/t/eneroth-slicer-error/347850>\
**Category:** Pro\
**Tags:** bug, eneroth\
**Created:** [June 23, 2026, 12:40pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850 "2026-06-23T12:40:46Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jojoru95](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jojoru95](https://forums.sketchup.com/u/jojoru95)\
**Post date:** [June 23, 2026, 12:40pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/1 "2026-06-23T12:40:47Z")

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Hi,

Having issues with Eneroth Slicer all of a sudden since updating, says ‘Eneroth Slicer isn’t licensed. Do you want to open the Extension Warehouse to get a license?’ tried clicking the link but either does nothing or bug splats. Still have 1 set available (not sure why the other 2 are active?!)

Any help would be great thank you 🙂

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [June 23, 2026, 2:11pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/2 "2026-06-23T14:11:24Z")

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With extensions you’re allowed two installs, but the limit is still set to 3. I have seen issues with licenses where when you come to use that third one, an error happens.

I increased the amount you can install, see if that helped.

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**Author:** ![jojoru95](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jojoru95](https://forums.sketchup.com/u/jojoru95)\
**Post date:** [June 23, 2026, 3:50pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/3 "2026-06-23T15:50:52Z")

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Hi,

Unfortunately not, still got the same error message though I can see you added another.

Tried deleting and uninstalling too.

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [June 23, 2026, 4:10pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/4 "2026-06-23T16:10:34Z")

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There is currently an extension license problem being looked into. Coincidentally it was Christina Eneroth who alerted the team about the issue. I posted a link to this topic to the internal discussion about the problem. I will let you know if the issue gets fixed.

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**Author:** ![jojoru95](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jojoru95](https://forums.sketchup.com/u/jojoru95)\
**Post date:** [June 24, 2026, 7:54am UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/5 "2026-06-24T07:54:19Z")

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Great thank you for the update

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<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [June 24, 2026, 1:38pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/6 "2026-06-24T13:38:27Z")

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Could you try again? You may need to uninstall and reinstall (close and reopen SketchUp between those steps), to give the license a fresh chance to be generated correctly. I believe that something was fixed on our end.

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**Author:** ![jojoru95](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jojoru95](https://forums.sketchup.com/u/jojoru95)\
**Post date:** [June 24, 2026, 1:58pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/7 "2026-06-24T13:58:34Z")

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Amazing it has worked now! Thank you 🙂

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [June 24, 2026, 1:59pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/8 "2026-06-24T13:59:09Z")

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Thanks for the quick reply! I will let the team know that it seems to be fixed now.

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**Author:** ![johnpaul.roque](https://avatars.discourse-cdn.com/v4/letter/j/9fc348/32.png) [@johnpaul.roque](https://forums.sketchup.com/u/johnpaul.roque)\
**Post date:** [July 10, 2026, 6:04am UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/9 "2026-07-10T06:04:28Z")

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Hi @colin

My Eneroth slicer suddenly doesn’t work properly. After I accidentally uninstall it. but when install again it becomes like this.

 ![image](https://global.discourse-cdn.com/sketchup/original/4X/8/8/b/88b1a344bd53070f7ebc9303bd624f4b0df40a23.png)

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<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [July 10, 2026, 1:56pm UTC](https://forums.sketchup.com/t/eneroth-slicer-error/347850/10 "2026-07-10T13:56:40Z")

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I will reply to your other post.
