I have a perpetual licence to Eneroth Reference Manager which I bought in 2024, I think I used this on my PC and laptop under Sketchup 2024, then on my laptop under Sketchup 2025 and I can see in Sketchup Warehouse it’s showing as 3/3 activations in use - I can see a few older posts where people had this issue with other Eneroth extensions, would it be possible for someone to de-activate this activations for me?
Perfect thank you Colin, appreciate it! Is there anything that can be done to prevent this happening again, now I’m able to get into Reference Manager I can’t see an option to de-activate…
There is a problem on our side, that so far hasn’t been fixed. Unfortunately until it is fixed it will need one of us to adjust things in your account.