the fixes worked for us. the extension can be activated and used now. Thanks!
1 Like
Hi Colin,
Yes I can confirm that I used the migration tool to move my extensions over. In fact I was very excited to see it as that used to be such a chore in the past.
Also can confirm that the extension works correctly now so your help is much appreciated.
Cheers Chris.
1 Like
Yes confirmed working now!!
Cheers Chris
1 Like
Hi Eneroth3. II do understand regarding your time and answering the same questions on ethics, maybe you are being targeted because you seem like a soft heart 
. I am guessing that using Sketchucation is not an option, and just too difficult? I can no longer buy an extension from the extension warehouse, and I have to watch a video on subscription every time I download more than 5 models from the 3d warehouse. I just tried to buy your component replacer which didnāt work out and I cannot be bothered with a refundā¦.. I am kind of over it all ha.
Iām having the same problem with Eneroth View Memory. When I try to use it, I get this message:
When I go to the Extension Manager, the āUpdate Licenseā button does not work.
The extension migrated over automatically when I updated to SU 2025 earlier this year. I have uninstalled the extension and reinstalled it.
Did you click the red Update License button?
Yes, I did click the Update License button. Nothing happened. In the attached screenshot, there are a couple notifications/warnings:
āFailed to obtain active licenseā¦ License missing.ā
āFailed to update Eneroth View Memory. Unable to update license.ā
To be clear, I purchased a license in early 2023 under my current work email and used it successfully. Previous to that, I purchased a license in early 2021 under my private email and used it successfully.
I see that extension listed under your Mac dot com email. Are you signed in with that email?
No, Iām using SketchUp through an email with my employer ā¦@dpz.com. I purchased the extension twice: one for my personal email in 2021 and once through my employer in 2023. So both emails should work for the extension.
If you want I can transfer the extension to your work email. Click on my avatar and then on Message, and that will send me a private message. Let me know your personal email address and your work email, and I can transfer ownership for the extension.