I have an elevation on layout, and when I try to enlarge the viewport, the image gets distorted in whatever direction I am growing the viewport. I have Auto, Ortho and Preserve Scale checked. One thing to note is that this only happens in raster view, if I switch to vector the image goes back to its original form.
Share the LayOut file so we can see what you are working with. What tool are you using to resize the viewport?
Are you still using SketchUp 2023?
Dave,
Thanks for the quick response. I am using 2025. How can I share my file? I tried dropping it on this chat but it says it is too big.
Please update your forum profile.
Upload it to DropBox and share the link.
Dave,
See link below, I am using Egnyte which is what my office uses:
Thanks!
Which viewport gets distorted and how are you resizing it? Can you show a screenshot of what you see when it is distorted?
On Page 2, the top elevation. I am sending a before and after resizing. I drag the blue arrows on the sides, which usually works fine.
Hmm … I’ve never seen that kind of distortion in LayOut before. This is what I see in LayOut 2026.
Side comments: I notice some incorrect tag usage in the SU file and you have your model nearly 600 feet from the origin which can create graphical issues.
When was the last time you updated the nVidia graphics drivers?
I updated the graphics card earlier today before posting here.
What do you mean by incorrect tag usage?
And yes, the site plan is pretty big, so the buildings ended up quite far from the origin. I should have started with the buildings closer to the origin and let the site plan expand in every direction, which I guess I could still make this happen. Do you think this would affect the distortion in Layout?
And what you show in your video is what I have been doing up till this happened and have not been able to resolve.
ALL edges and faces should be created and remain untagged. Only groups and components should be given tags. this is the result of fixing the incorrect tag usage.
Yes. It would be better to place the structure at the center of the model space and let the site extend out from there. You could move the model to the origin but you would have to update the scenes.
I don’t know. I’ve never seen that kind of distortion before when users have the model situated at a great distance or when the model extents are huge. Usually When those graphics issues occur I and others will see the same issue in LO on our machines. Since I don’t see the distortion you see, I’m not inclined to blame that distance on this problem.
What happens if you resize the viewport and leave LO alone for a little bit? Does it eventually correct that distortion on its own? I’m wondering if your graphics card is just being taxed a little bit too much.
Another thought: What happens if you do a cold reboot of your machine and then open this file again and try the resizing thing? Does the problem persist?
Dave,
Thanks for the tips. I will try to make all those corrections/changes, and hope that the problem goes away. I will let you know if it doesn’t.
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Dave,
I opened the file on a co-workers computer and the issue disappeared. I guess I am due for a computer upgrade. Thanks again for all the help!
Thanks for letting me know.
Having recently gone through the process of moving into two new computers, I don’t envy you but I expect you’ll find improvement. Best wishes.
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