DXF/DWG import problems

As a part-time lecturer, I have been teaching SketchUpPro to 120 students since last year at Shibaura Institute of Technology.

This year the license has been increased to 160 so that all students in the target grade can be activated.

But when I use SketchUpPro 2019 this year, it seems that the folder redirection function of WINDOWS is the cause but I can not import DXF / DWG files into SketchUpPro.

Is there any solution?

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