# Download manager says "Forbidden" when trying to download SketchUp Make

**URL:** <https://forums.sketchup.com/t/download-manager-says-forbidden-when-trying-to-download-sketchup-make/57035>\
**Category:** SketchUp\
**Created:** [December 6, 2017, 1:12pm UTC](https://forums.sketchup.com/t/download-manager-says-forbidden-when-trying-to-download-sketchup-make/57035 "2017-12-06T13:12:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JasperOC](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@JasperOC](https://forums.sketchup.com/u/JasperOC)\
**Post date:** [December 6, 2017, 1:12pm UTC](https://forums.sketchup.com/t/download-manager-says-forbidden-when-trying-to-download-sketchup-make/57035/1 "2017-12-06T13:12:20Z")

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Caroline

Forgive me for reposting something I’ve said elsewhere, but I’m struggling to download Make.  
This is what I posted in a post earlier today:

I’ve used SketchUp for years, going all the way back to before it became part of Google.  
When I recently had to replace my computer, I moved from an old Mac to a new PC.  
I wanted to install SU on the PC itself, as I live in a rural area with a very poor connection, so SketchUp Free isn’t an option. I went to [https://help.sketchup.com/en/article/60107](https://help.sketchup.com/en/article/60107) to download the appropriate version. I ran **[Checkup](https://help.sketchup.com/en/article/3000318)** first, to make sure that my laptop is compatible (it is!).  
Now for the problem- every attempt to download a version, whether within Google Chrome or Opera or using Ninja Download Manager fails and I’m told _ **Forbidden** _.  
Can anyone suggest a way that I can successfully download a version of Make that will function on my setup? Thanks

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**Author:** ![Caroline](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/caroline/32/37338_2.png) [@Caroline](https://forums.sketchup.com/u/Caroline)\
**Post date:** [December 6, 2017, 4:10pm UTC](https://forums.sketchup.com/t/download-manager-says-forbidden-when-trying-to-download-sketchup-make/57035/2 "2017-12-06T16:10:54Z")

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A post was merged into an existing topic: [Unable to download any version](https://forums.sketchup.com/t/unable-to-download-any-version/57018)

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**Author:** ![Caroline](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/caroline/32/37338_2.png) [@Caroline](https://forums.sketchup.com/u/Caroline)\
**Post date:** [December 6, 2017, 4:10pm UTC](https://forums.sketchup.com/t/download-manager-says-forbidden-when-trying-to-download-sketchup-make/57035/3 "2017-12-06T16:10:54Z")

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