Download component . but can not save letter show You don't have permission?

SketchUp Pro
1

Dear Sketchup team
Help me please how to setting permission

2

@thomgeal, are you having an issue downloading from 3DWarehouse? If yes, please try clearing cache and cookies as suggested in Troubleshooting Connectivity Issues within SketchUp | SketchUp Help .

3

Morning Yogesh
Am Thon, I will try
Thanks,