Hallo,
Ich kann meine Datei nicht in SketchUp ausführen. Bis gestern war alles in Ordnung, aber heute erhalte ich die Meldung „Das Dokument konnte nicht geöffnet werden.“Dokument ist ca. 260 MB groß und für mich sehr wichtig. Was sollte ich tun?
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Where have you been saving the file while you were working on it? Have you tried opening the .skb backup copy? Have you also been saving the file to your Trimble Connect storage as a backup?
Upload the file to a file sharing service like DropBox or We Transfer and share the link to it so we can try to help you.
I tried to open backup file and it also didn´t want to open it, it showed same message: Document couldn´t be opened.
I do not know where can I check did I save it on Trimble Connect storage
The .skp file is almost half filled with zeroes. I can’t get anything from it. It may be that @colin can recover something out of it but I wouldn’t be expecting much.
You would have had to intentionally save it to Trimble Connect via File>Trimble Connect.
Where were you saving the file while working on it?
I was working on my PC and I was saving file on PC`s hard disk
OK. It might be a good idea to check out the hard drive’s available space and maybe run a check to make sure the drive isn’t failing.
While waiting to see if Colin can do anything at all with your file, you should probably start on it again. This time make sure you are also saving it to your Trimble Connect storage so you have an additional backup copy. Each time you save it to Trimble Connect an incremental save is created so you can go back to an earlier version if needed, too.
how can I contact Colin when I press on his profile I can`t find a way to send him a message
I pinged him in reply to you.
It’s safe to say that the colin version of the Bat Signal has been sent out. There is a silhouette of him floating over the clouds as we speak and no doubt he and his sidekick will jump in the … no, have to stop there, can’t magic a relevant mode of transport
why was my post flaged by community, can he even see it now?
I don’t know why it got flagged or who did it. Colin has forum privileges that let him see it anyway.
okay thank you for your help, I´m gonna wait for him